Seller_Lnk4lQCdS0Rks
Amazon has not shipped my order in over a month.
I have been selling on Amazon for over a year and use FBA. I just checked my order page and not one order has been shipped in the last 30 days. Also, my "Prime" badge has been removed from my listing. Has this happened to anyone else?
Tags:FBA, Fulfilment, Prime
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Seller_Lnk4lQCdS0Rks
Amazon has not shipped my order in over a month.
I have been selling on Amazon for over a year and use FBA. I just checked my order page and not one order has been shipped in the last 30 days. Also, my "Prime" badge has been removed from my listing. Has this happened to anyone else?
4 replies
Seller_LImVvUWeyiCfQ
Is your account deactivated?
Do you have any unread notifications in Performance Notifications?
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Dominic_Amazon
Hi @Seller_Lnk4lQCdS0Rks,
Dominic from Amazon here, I would echo what @Seller_LImVvUWeyiCfQ said
Have you opened a case with Seller Support? If so, post the case ID and tag a couple of Community Managers to assist.
Would be happy to try to assist on this.
Best,
Dominic
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