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Seller_FTc6n4ixYbu5Q

My barcode is linked to another product, cannot list my product

I am in the process of trying to list a new product, a larger size of a product I am currently selling. This new product has a new barcode that has never been used before on Amazon or elsewhere.

For some reason, when I try to create the new listing with my barcode, it is conflicting with the smaller size product that I am currently selling and it is creating a new version of the listing listing with the same ASIN from the smaller size product.

I have reached out to Amazon seller support but they have been unable to resolve the issue. Does anyone have any insights on how to unlink a barcode to an old listing that is a smaller size version of the barcode? I own the GS1 barcodes and the brand, and am the exclusive seller of both items. I have shared this info with Amazon seller support as well.

Thanks!

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Seller_FTc6n4ixYbu5Q

My barcode is linked to another product, cannot list my product

I am in the process of trying to list a new product, a larger size of a product I am currently selling. This new product has a new barcode that has never been used before on Amazon or elsewhere.

For some reason, when I try to create the new listing with my barcode, it is conflicting with the smaller size product that I am currently selling and it is creating a new version of the listing listing with the same ASIN from the smaller size product.

I have reached out to Amazon seller support but they have been unable to resolve the issue. Does anyone have any insights on how to unlink a barcode to an old listing that is a smaller size version of the barcode? I own the GS1 barcodes and the brand, and am the exclusive seller of both items. I have shared this info with Amazon seller support as well.

Thanks!

Tags:Add a product
10
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Michelle_Amazon

Hi @Seller_FTc6n4ixYbu5Q,

I hope you are having a great start to the year! Can you please provide me with the Seller Support case you have on this issue, so I can look into this for you?

Thanks,

Michelle

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Seller_FTc6n4ixYbu5Q

My barcode is linked to another product, cannot list my product

I am in the process of trying to list a new product, a larger size of a product I am currently selling. This new product has a new barcode that has never been used before on Amazon or elsewhere.

For some reason, when I try to create the new listing with my barcode, it is conflicting with the smaller size product that I am currently selling and it is creating a new version of the listing listing with the same ASIN from the smaller size product.

I have reached out to Amazon seller support but they have been unable to resolve the issue. Does anyone have any insights on how to unlink a barcode to an old listing that is a smaller size version of the barcode? I own the GS1 barcodes and the brand, and am the exclusive seller of both items. I have shared this info with Amazon seller support as well.

Thanks!

21 views
1 reply
Tags:Add a product
10
Reply
user profile
Seller_FTc6n4ixYbu5Q

My barcode is linked to another product, cannot list my product

I am in the process of trying to list a new product, a larger size of a product I am currently selling. This new product has a new barcode that has never been used before on Amazon or elsewhere.

For some reason, when I try to create the new listing with my barcode, it is conflicting with the smaller size product that I am currently selling and it is creating a new version of the listing listing with the same ASIN from the smaller size product.

I have reached out to Amazon seller support but they have been unable to resolve the issue. Does anyone have any insights on how to unlink a barcode to an old listing that is a smaller size version of the barcode? I own the GS1 barcodes and the brand, and am the exclusive seller of both items. I have shared this info with Amazon seller support as well.

Thanks!

Tags:Add a product
10
21 views
1 reply
Reply
user profile

My barcode is linked to another product, cannot list my product

by Seller_FTc6n4ixYbu5Q

I am in the process of trying to list a new product, a larger size of a product I am currently selling. This new product has a new barcode that has never been used before on Amazon or elsewhere.

For some reason, when I try to create the new listing with my barcode, it is conflicting with the smaller size product that I am currently selling and it is creating a new version of the listing listing with the same ASIN from the smaller size product.

I have reached out to Amazon seller support but they have been unable to resolve the issue. Does anyone have any insights on how to unlink a barcode to an old listing that is a smaller size version of the barcode? I own the GS1 barcodes and the brand, and am the exclusive seller of both items. I have shared this info with Amazon seller support as well.

Thanks!

Tags:Add a product
10
21 views
1 reply
Reply
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Michelle_Amazon

Hi @Seller_FTc6n4ixYbu5Q,

I hope you are having a great start to the year! Can you please provide me with the Seller Support case you have on this issue, so I can look into this for you?

Thanks,

Michelle

10
Follow this discussion to be notified of new activity
user profile
Michelle_Amazon

Hi @Seller_FTc6n4ixYbu5Q,

I hope you are having a great start to the year! Can you please provide me with the Seller Support case you have on this issue, so I can look into this for you?

Thanks,

Michelle

10
user profile
Michelle_Amazon

Hi @Seller_FTc6n4ixYbu5Q,

I hope you are having a great start to the year! Can you please provide me with the Seller Support case you have on this issue, so I can look into this for you?

Thanks,

Michelle

10
Reply
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