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Seller_7sTHJgcBqWRKP

Suspend

hello everyone, what should I do, how should I write an answer, has anyone had it before?

|Your Amazon seller account has been temporarily deactivated in accordance with section 3 of Amazon Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Why is this happening? We have taken this measure because you have listed items that are not permitted for sale on Amazon. Items sold on Amazon must adhere to all applicable laws and Amazon policies. It is your obligation to make sure the products you list are compliant with Amazon policies. For more information about our policies, please visit “Restricted Products”: https://sellercentral.amazon.ca/gp/help/200164330 Examples of restricted products you have listed include, but are not limited to: ASIN: B08XZM29TV ■ Title: 100 PCS Resealable 3.5 g Smell Proof Mylar Bags, Reusable Edible Packaging Aluminum Foil Pouch Ziplock Food Storage Bags, 5x3.3 inch Empty bag Foil Grip Seal Wrap (100, White Gushers) Policy : This product has been identified as product packaging that may be used to manufacture, produce, distribute, sell or consume illicit drugs or products that are not compliant with Amazon policy. For more information, please see our Help Pages on drug paraphernalia: https://sellercentral.amazon.ca/gp/help/external/help.html?itemID=200164490&language=en- How do I reactivate my account? To reactivate your seller account, please send a thorough plan of action that describes: – A detailed explanation of the root causes of the violations, including the specific product type and policy violated. – The specific proactive steps you will take to prevent any similar violations in the future. How do I send the required information? To submit this information, please follow the instructions in the banner at the top of your Account Health page in Seller Central: https://sellercentral.amazon.ca/performance/dashboard?reftag=ah_em_rp Has your account been deactivated in error? If you believe there has been an error, please submit an explanation at: https://sellercentral.amazon.ca/home Your explanation should include the following information: – How your account has not violated Amazon “Restricted Products” policy. – Evidence that shows your account complies with Amazon “Restricted Products” policy. What happens if I do not send a sufficient explanation or plan of action? If we do not receive the requested information within 17 days, your account will be permanently deactivated. We’re here to help: If you have questions about this policy or information requested above, please visit “Category, Product, and Content Restrictions”: https://sellercentral.amazon.ca/gp/help/200164330; and https://sellercentral.amazon.com/gp/help/CYAVS22E6CQKV2B. For information on creating your plan of action, please visit “Appeal an account deactivation or listing removal”: https://sellercentral.amazon.ca/gp/help/200370560 You can view your account performance at https://sellercentral.amazon.ca/performance/dashboard?reftag=ah_em_rp or by selecting Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. – Download iOS App at https://itunes.apple.com/ca/app/amazon-seller/id794141485?mt=8 – Download Android App at https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_ca
Sincerely, Seller Performance Team https://www.amazon.ca|

38 views
3 replies
Tags:ASIN, Listings, Product removal
00
Reply
user profile
Seller_7sTHJgcBqWRKP

Suspend

hello everyone, what should I do, how should I write an answer, has anyone had it before?

|Your Amazon seller account has been temporarily deactivated in accordance with section 3 of Amazon Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Why is this happening? We have taken this measure because you have listed items that are not permitted for sale on Amazon. Items sold on Amazon must adhere to all applicable laws and Amazon policies. It is your obligation to make sure the products you list are compliant with Amazon policies. For more information about our policies, please visit “Restricted Products”: https://sellercentral.amazon.ca/gp/help/200164330 Examples of restricted products you have listed include, but are not limited to: ASIN: B08XZM29TV ■ Title: 100 PCS Resealable 3.5 g Smell Proof Mylar Bags, Reusable Edible Packaging Aluminum Foil Pouch Ziplock Food Storage Bags, 5x3.3 inch Empty bag Foil Grip Seal Wrap (100, White Gushers) Policy : This product has been identified as product packaging that may be used to manufacture, produce, distribute, sell or consume illicit drugs or products that are not compliant with Amazon policy. For more information, please see our Help Pages on drug paraphernalia: https://sellercentral.amazon.ca/gp/help/external/help.html?itemID=200164490&language=en- How do I reactivate my account? To reactivate your seller account, please send a thorough plan of action that describes: – A detailed explanation of the root causes of the violations, including the specific product type and policy violated. – The specific proactive steps you will take to prevent any similar violations in the future. How do I send the required information? To submit this information, please follow the instructions in the banner at the top of your Account Health page in Seller Central: https://sellercentral.amazon.ca/performance/dashboard?reftag=ah_em_rp Has your account been deactivated in error? If you believe there has been an error, please submit an explanation at: https://sellercentral.amazon.ca/home Your explanation should include the following information: – How your account has not violated Amazon “Restricted Products” policy. – Evidence that shows your account complies with Amazon “Restricted Products” policy. What happens if I do not send a sufficient explanation or plan of action? If we do not receive the requested information within 17 days, your account will be permanently deactivated. We’re here to help: If you have questions about this policy or information requested above, please visit “Category, Product, and Content Restrictions”: https://sellercentral.amazon.ca/gp/help/200164330; and https://sellercentral.amazon.com/gp/help/CYAVS22E6CQKV2B. For information on creating your plan of action, please visit “Appeal an account deactivation or listing removal”: https://sellercentral.amazon.ca/gp/help/200370560 You can view your account performance at https://sellercentral.amazon.ca/performance/dashboard?reftag=ah_em_rp or by selecting Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. – Download iOS App at https://itunes.apple.com/ca/app/amazon-seller/id794141485?mt=8 – Download Android App at https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_ca
Sincerely, Seller Performance Team https://www.amazon.ca|

Tags:ASIN, Listings, Product removal
00
38 views
3 replies
Reply
3 replies
user profile
Seller_yOQSz1WCydSKg

You’ll need to write a POA and get it approved

You’ll need to follow the instructions in your performance notification

Yes, lots of people have had this happen if they don’t read the rules before selling on amazon.

00
user profile
Seller_Lzx0JkMrFsWyV

You need to address three points.
Try to be concise and to the point.

  1. what happened
  2. why it happened
  3. what you DID (not what you will do) to make sure it doesn’t happen again.
10
user profile
Glenn_Amazon

Greetings @YOU_HOME,

Thanks for reaching out with the concerns with your suspended account. As recommended by @Curly2 you should create a Plan of Action. You can learn how to best compose a plan of action via the help page below:

Create an Effective Plan of Action

Please let us know if you have any further questions. Thank you for your time.

-Glenn

30
Follow this discussion to be notified of new activity
user profile
Seller_7sTHJgcBqWRKP

Suspend

hello everyone, what should I do, how should I write an answer, has anyone had it before?

|Your Amazon seller account has been temporarily deactivated in accordance with section 3 of Amazon Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Why is this happening? We have taken this measure because you have listed items that are not permitted for sale on Amazon. Items sold on Amazon must adhere to all applicable laws and Amazon policies. It is your obligation to make sure the products you list are compliant with Amazon policies. For more information about our policies, please visit “Restricted Products”: https://sellercentral.amazon.ca/gp/help/200164330 Examples of restricted products you have listed include, but are not limited to: ASIN: B08XZM29TV ■ Title: 100 PCS Resealable 3.5 g Smell Proof Mylar Bags, Reusable Edible Packaging Aluminum Foil Pouch Ziplock Food Storage Bags, 5x3.3 inch Empty bag Foil Grip Seal Wrap (100, White Gushers) Policy : This product has been identified as product packaging that may be used to manufacture, produce, distribute, sell or consume illicit drugs or products that are not compliant with Amazon policy. For more information, please see our Help Pages on drug paraphernalia: https://sellercentral.amazon.ca/gp/help/external/help.html?itemID=200164490&language=en- How do I reactivate my account? To reactivate your seller account, please send a thorough plan of action that describes: – A detailed explanation of the root causes of the violations, including the specific product type and policy violated. – The specific proactive steps you will take to prevent any similar violations in the future. How do I send the required information? To submit this information, please follow the instructions in the banner at the top of your Account Health page in Seller Central: https://sellercentral.amazon.ca/performance/dashboard?reftag=ah_em_rp Has your account been deactivated in error? If you believe there has been an error, please submit an explanation at: https://sellercentral.amazon.ca/home Your explanation should include the following information: – How your account has not violated Amazon “Restricted Products” policy. – Evidence that shows your account complies with Amazon “Restricted Products” policy. What happens if I do not send a sufficient explanation or plan of action? If we do not receive the requested information within 17 days, your account will be permanently deactivated. We’re here to help: If you have questions about this policy or information requested above, please visit “Category, Product, and Content Restrictions”: https://sellercentral.amazon.ca/gp/help/200164330; and https://sellercentral.amazon.com/gp/help/CYAVS22E6CQKV2B. For information on creating your plan of action, please visit “Appeal an account deactivation or listing removal”: https://sellercentral.amazon.ca/gp/help/200370560 You can view your account performance at https://sellercentral.amazon.ca/performance/dashboard?reftag=ah_em_rp or by selecting Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. – Download iOS App at https://itunes.apple.com/ca/app/amazon-seller/id794141485?mt=8 – Download Android App at https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_ca
Sincerely, Seller Performance Team https://www.amazon.ca|

38 views
3 replies
Tags:ASIN, Listings, Product removal
00
Reply
user profile
Seller_7sTHJgcBqWRKP

Suspend

hello everyone, what should I do, how should I write an answer, has anyone had it before?

|Your Amazon seller account has been temporarily deactivated in accordance with section 3 of Amazon Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Why is this happening? We have taken this measure because you have listed items that are not permitted for sale on Amazon. Items sold on Amazon must adhere to all applicable laws and Amazon policies. It is your obligation to make sure the products you list are compliant with Amazon policies. For more information about our policies, please visit “Restricted Products”: https://sellercentral.amazon.ca/gp/help/200164330 Examples of restricted products you have listed include, but are not limited to: ASIN: B08XZM29TV ■ Title: 100 PCS Resealable 3.5 g Smell Proof Mylar Bags, Reusable Edible Packaging Aluminum Foil Pouch Ziplock Food Storage Bags, 5x3.3 inch Empty bag Foil Grip Seal Wrap (100, White Gushers) Policy : This product has been identified as product packaging that may be used to manufacture, produce, distribute, sell or consume illicit drugs or products that are not compliant with Amazon policy. For more information, please see our Help Pages on drug paraphernalia: https://sellercentral.amazon.ca/gp/help/external/help.html?itemID=200164490&language=en- How do I reactivate my account? To reactivate your seller account, please send a thorough plan of action that describes: – A detailed explanation of the root causes of the violations, including the specific product type and policy violated. – The specific proactive steps you will take to prevent any similar violations in the future. How do I send the required information? To submit this information, please follow the instructions in the banner at the top of your Account Health page in Seller Central: https://sellercentral.amazon.ca/performance/dashboard?reftag=ah_em_rp Has your account been deactivated in error? If you believe there has been an error, please submit an explanation at: https://sellercentral.amazon.ca/home Your explanation should include the following information: – How your account has not violated Amazon “Restricted Products” policy. – Evidence that shows your account complies with Amazon “Restricted Products” policy. What happens if I do not send a sufficient explanation or plan of action? If we do not receive the requested information within 17 days, your account will be permanently deactivated. We’re here to help: If you have questions about this policy or information requested above, please visit “Category, Product, and Content Restrictions”: https://sellercentral.amazon.ca/gp/help/200164330; and https://sellercentral.amazon.com/gp/help/CYAVS22E6CQKV2B. For information on creating your plan of action, please visit “Appeal an account deactivation or listing removal”: https://sellercentral.amazon.ca/gp/help/200370560 You can view your account performance at https://sellercentral.amazon.ca/performance/dashboard?reftag=ah_em_rp or by selecting Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. – Download iOS App at https://itunes.apple.com/ca/app/amazon-seller/id794141485?mt=8 – Download Android App at https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_ca
Sincerely, Seller Performance Team https://www.amazon.ca|

Tags:ASIN, Listings, Product removal
00
38 views
3 replies
Reply
user profile

Suspend

by Seller_7sTHJgcBqWRKP

hello everyone, what should I do, how should I write an answer, has anyone had it before?

|Your Amazon seller account has been temporarily deactivated in accordance with section 3 of Amazon Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Why is this happening? We have taken this measure because you have listed items that are not permitted for sale on Amazon. Items sold on Amazon must adhere to all applicable laws and Amazon policies. It is your obligation to make sure the products you list are compliant with Amazon policies. For more information about our policies, please visit “Restricted Products”: https://sellercentral.amazon.ca/gp/help/200164330 Examples of restricted products you have listed include, but are not limited to: ASIN: B08XZM29TV ■ Title: 100 PCS Resealable 3.5 g Smell Proof Mylar Bags, Reusable Edible Packaging Aluminum Foil Pouch Ziplock Food Storage Bags, 5x3.3 inch Empty bag Foil Grip Seal Wrap (100, White Gushers) Policy : This product has been identified as product packaging that may be used to manufacture, produce, distribute, sell or consume illicit drugs or products that are not compliant with Amazon policy. For more information, please see our Help Pages on drug paraphernalia: https://sellercentral.amazon.ca/gp/help/external/help.html?itemID=200164490&language=en- How do I reactivate my account? To reactivate your seller account, please send a thorough plan of action that describes: – A detailed explanation of the root causes of the violations, including the specific product type and policy violated. – The specific proactive steps you will take to prevent any similar violations in the future. How do I send the required information? To submit this information, please follow the instructions in the banner at the top of your Account Health page in Seller Central: https://sellercentral.amazon.ca/performance/dashboard?reftag=ah_em_rp Has your account been deactivated in error? If you believe there has been an error, please submit an explanation at: https://sellercentral.amazon.ca/home Your explanation should include the following information: – How your account has not violated Amazon “Restricted Products” policy. – Evidence that shows your account complies with Amazon “Restricted Products” policy. What happens if I do not send a sufficient explanation or plan of action? If we do not receive the requested information within 17 days, your account will be permanently deactivated. We’re here to help: If you have questions about this policy or information requested above, please visit “Category, Product, and Content Restrictions”: https://sellercentral.amazon.ca/gp/help/200164330; and https://sellercentral.amazon.com/gp/help/CYAVS22E6CQKV2B. For information on creating your plan of action, please visit “Appeal an account deactivation or listing removal”: https://sellercentral.amazon.ca/gp/help/200370560 You can view your account performance at https://sellercentral.amazon.ca/performance/dashboard?reftag=ah_em_rp or by selecting Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. – Download iOS App at https://itunes.apple.com/ca/app/amazon-seller/id794141485?mt=8 – Download Android App at https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_ca
Sincerely, Seller Performance Team https://www.amazon.ca|

Tags:ASIN, Listings, Product removal
00
38 views
3 replies
Reply
3 replies
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user profile
Seller_yOQSz1WCydSKg

You’ll need to write a POA and get it approved

You’ll need to follow the instructions in your performance notification

Yes, lots of people have had this happen if they don’t read the rules before selling on amazon.

00
user profile
Seller_Lzx0JkMrFsWyV

You need to address three points.
Try to be concise and to the point.

  1. what happened
  2. why it happened
  3. what you DID (not what you will do) to make sure it doesn’t happen again.
10
user profile
Glenn_Amazon

Greetings @YOU_HOME,

Thanks for reaching out with the concerns with your suspended account. As recommended by @Curly2 you should create a Plan of Action. You can learn how to best compose a plan of action via the help page below:

Create an Effective Plan of Action

Please let us know if you have any further questions. Thank you for your time.

-Glenn

30
Follow this discussion to be notified of new activity
user profile
Seller_yOQSz1WCydSKg

You’ll need to write a POA and get it approved

You’ll need to follow the instructions in your performance notification

Yes, lots of people have had this happen if they don’t read the rules before selling on amazon.

00
user profile
Seller_yOQSz1WCydSKg

You’ll need to write a POA and get it approved

You’ll need to follow the instructions in your performance notification

Yes, lots of people have had this happen if they don’t read the rules before selling on amazon.

00
Reply
user profile
Seller_Lzx0JkMrFsWyV

You need to address three points.
Try to be concise and to the point.

  1. what happened
  2. why it happened
  3. what you DID (not what you will do) to make sure it doesn’t happen again.
10
user profile
Seller_Lzx0JkMrFsWyV

You need to address three points.
Try to be concise and to the point.

  1. what happened
  2. why it happened
  3. what you DID (not what you will do) to make sure it doesn’t happen again.
10
Reply
user profile
Glenn_Amazon

Greetings @YOU_HOME,

Thanks for reaching out with the concerns with your suspended account. As recommended by @Curly2 you should create a Plan of Action. You can learn how to best compose a plan of action via the help page below:

Create an Effective Plan of Action

Please let us know if you have any further questions. Thank you for your time.

-Glenn

30
user profile
Glenn_Amazon

Greetings @YOU_HOME,

Thanks for reaching out with the concerns with your suspended account. As recommended by @Curly2 you should create a Plan of Action. You can learn how to best compose a plan of action via the help page below:

Create an Effective Plan of Action

Please let us know if you have any further questions. Thank you for your time.

-Glenn

30
Reply
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