Your account has been deactivated due to inactivity.
Our account has been deactivated due to inactivity. When we select Reactivate Account in Account Overview, we are redirected to the Charge Methods page. No errors are indicated with either Charge Method. And, we have no other options to move forward with the reactivation.
What steps do we need to take to reactivate our account?

Your account has been deactivated due to inactivity.
Our account has been deactivated due to inactivity. When we select Reactivate Account in Account Overview, we are redirected to the Charge Methods page. No errors are indicated with either Charge Method. And, we have no other options to move forward with the reactivation.
What steps do we need to take to reactivate our account?

1 reply
Cade_Amazon
Hello @Seller_R2sGe9xJzBOnD,
Thank you for utilizing the seller forums. I hope all is well.
Based off of the information you have provided, I see that your account is deactivated due to inactivity and I understand that you are not able to reinstate your account at this time.
Due to the complexity of this issue, I will be reaching out to our internal team for assistance. In the mean time, please continue to monitor your account and keep an eye on your performance notification and case logs as well.
Best wishes,
Cade