Product delivered to AWD warehouse for 10 days but missing.
Dear Moderators,
I need your help, I have a batch of goods arrived at AWD warehouse IUSF 10 days, the shipment has been in the state of “Checked in ”, the delay in receiving. I opened a case to investigate the progress, the seller support told me that Amazon did not receive the goods. I provided the signature record of the Amazon logistics pickup, but also delayed to get a reply. Currently my FBA inventory is close to being out of stock. And the prime day is very close, I am very anxious Please help me to communicate with the AWD team as soon as possible to investigate and find this shipment.
I appreciate you guys.
caseID :17920544271 (shipment ID: STAR-QSYREZ5YW4N3X )
@KJ_Amazon
@Topher_Amazon
@NR_Amazon
@Charly_Amazon
@Jameson_Amazon
@Dominic_Amazon
Product delivered to AWD warehouse for 10 days but missing.
Dear Moderators,
I need your help, I have a batch of goods arrived at AWD warehouse IUSF 10 days, the shipment has been in the state of “Checked in ”, the delay in receiving. I opened a case to investigate the progress, the seller support told me that Amazon did not receive the goods. I provided the signature record of the Amazon logistics pickup, but also delayed to get a reply. Currently my FBA inventory is close to being out of stock. And the prime day is very close, I am very anxious Please help me to communicate with the AWD team as soon as possible to investigate and find this shipment.
I appreciate you guys.
caseID :17920544271 (shipment ID: STAR-QSYREZ5YW4N3X )
@KJ_Amazon
@Topher_Amazon
@NR_Amazon
@Charly_Amazon
@Jameson_Amazon
@Dominic_Amazon
2 replies
Topher_Amazon
Hi there @Seller_9b8h2iLaqt9sc,
I'm sorry to read about this and will escalate to our AWD investigations team. Please keep an eye out for updated correspondence, but I'll reply here if I hear back before you.
Topher
