Cannot receive notification - deposit method
I have been trying to add a new deposit method to my account . Whenever I go to "Deposit Methods" and "Add new deposit method" , it ask for an approval via notification to my mobile number. However i am not receiving any notification link for it, even though I can get OTP for logging in just fine.
Cannot receive notification - deposit method
I have been trying to add a new deposit method to my account . Whenever I go to "Deposit Methods" and "Add new deposit method" , it ask for an approval via notification to my mobile number. However i am not receiving any notification link for it, even though I can get OTP for logging in just fine.
4 replies
Connor_Amazon
Hi @Seller_8tFg4v8dvLdMs
As @Seller_rI7BZIczK8iACasked, is the phone number ending in 66 the one you have access to?
If you do, and still don't receive any notifications from Amazon, make sure to check your filter settings on your phone and that you haven't marked notifications from us as spam/junk. You can also call your mobile carrier to see if they have placed any restrictions that can prevent you from receiving texts/notifications. On your phone, make sure your have the latest software version installed.
If you still experience the same issues, click on the "Need help" link which will lead you to reaching out to seller support where they can provide alternative solutions.
Best,
Connor
