Account deactivated when all it's perfect
Why only my amazon.ca it's Deactivated and they deactivated also amazon.com which it's a different account?
Also it's unreasonable deactivating my account for an reason that I even don't understand
Amazon don't explains what's wrong, it's not clear what they need, and I'm not going to ship the pending orders in this situation.
For more them 20 years selling everywhere with success, 100% perfect feedback, top rated, then I discovered Amazon a marketplace there's only constants bugs, errors and now deactivation even if my account it's perfect
We cannot even contact seller support, which don't even never existed anyway
Account deactivated when all it's perfect
Why only my amazon.ca it's Deactivated and they deactivated also amazon.com which it's a different account?
Also it's unreasonable deactivating my account for an reason that I even don't understand
Amazon don't explains what's wrong, it's not clear what they need, and I'm not going to ship the pending orders in this situation.
For more them 20 years selling everywhere with success, 100% perfect feedback, top rated, then I discovered Amazon a marketplace there's only constants bugs, errors and now deactivation even if my account it's perfect
We cannot even contact seller support, which don't even never existed anyway
15 replies
Seller_y7W9ccUlauftE
If you are deactivated how did your account get more orders? A deactivated account can't get new orders. Or do you mean amazon is now holding back payments for your sales?
Post the message amazon sent about why they "deactivated" your accounts (but only if you want to figure out why).
Seller_p9USN0M3LVOYK
Amazon it's know as the biggest jungle of the world, and now we understand why.
In Amazon there no such thing as policy, rules or laws, that's for others not for them.
Its a website full of errors, bugs, very bad build, the worse e-commerce software I ever see, theres no seller support, this is the example how can company doing so many things wrong, that's just luck.
I'm a + 20 years seller everywhere, never have any issue nowhere, I'm a 100% feedback seller always.
What I can say it's that any, I mean any honest seller can have their account deactivated, fir wherever the reason they want, they have the monopoly and they abuse it.
I'm not inventing nothing, Amazon have a long history of law violation, it's being frequently punished and finned in millions for their abusive and monolopist practices.
I'm a better seller them amazon on every perspective, amazon don't have the right to deactivate my account, unless they can prove I have done something wrong, I haven't doing wrong, and they ask me unreasonable documents, when it's them who have to prove anything, because they are accusing of something 100% false.
Honestly this is a loss of time even writing, there's no seller support (Copy paste they have), but Noone can held my funds, unless it's a court, wherever it's their policy, the law don't gives them that right
Atlas_Amazon
Hello @Seller_p9USN0M3LVOYK
Thank you for the information provided regarding the deactivation to your account. I understand that our team has taken action against your Canada account which has caused issues for your United States marketplace. This will be due to the set up of the multiple accounts policy which does state that if one of your accounts becomes impacted, then the rest of your accounts will be at risk and could see disruptions.
From the messaging you have shared, our team has concerns regarding the specific listings that you have your offers on. Would you be able to provide more details regarding how you go about adding your products? Are you the ASIN creator or do you source from a specific brand? When adding your offers, what processes do you utilize for ensuring the attributes are completely accurate to the product details?
In addition to the set up of the listing, our team appears to be concerns regarding the infringement that may be taking place. This will require providing documentation to show that you are authorized to be listing the specific products that are being sold. Without verifying this information, our team cannot remove the restrictions.
If you would like to share additional details for review, we encourage you to do so on this thread to avoid confusion on the topic.
Best,
Atlas
