Amazon incapable of acting in an ethical manner
Customer order this item on nov 18, then left negative feed stating it was suppose to be delivered yesterday. HOW CAN AN ORDER BE DELIVERED THE DAY BEFORE IT WAS PLACED? Please remove this feedback as it is impossible to delvery something BEFORE it was actually order
FEEDBACK RECIEVED:
11/18/2024 1 111-4220989-4292218
Still waiting. It was supposed to be delivered yesterday. Now it says 2 more days? Well, I guess a plastic bag and tape it is. Useless.
MY APPEAL TO AMAZON -
Customer order this item on nov 18, then left negative feed stating it was suppose to be delivered yesterday. HOW CAN AN ORDER BE DELIVERED THE DAY BEFORE IT WAS PLACED? Please remove this feedback as it is impossible to delvery something BEFORE it was actually order
AMAZON SENT THE NORMAL BOT REPLY and closed the case with no option to appeal except stating to CONTACT US which I did.
Contact us stated that to appeal I had to reply to the closed case that does not actauly have the option to reply. SO WHY DOES IT SAY TO USE THE CONTACT US IF THEY CAN NOT DO ANYTHING.
BOTTOM LINE, AMAZON NEEDS TO HAVE A WAY FOR A REAL HUMAN TO REVEIW SOME FEEDBACK REMOVAL REQUEST THAT ARE ABSOLUTELY UNFAIR TO THE SELLER.
Amazon incapable of acting in an ethical manner
Customer order this item on nov 18, then left negative feed stating it was suppose to be delivered yesterday. HOW CAN AN ORDER BE DELIVERED THE DAY BEFORE IT WAS PLACED? Please remove this feedback as it is impossible to delvery something BEFORE it was actually order
FEEDBACK RECIEVED:
11/18/2024 1 111-4220989-4292218
Still waiting. It was supposed to be delivered yesterday. Now it says 2 more days? Well, I guess a plastic bag and tape it is. Useless.
MY APPEAL TO AMAZON -
Customer order this item on nov 18, then left negative feed stating it was suppose to be delivered yesterday. HOW CAN AN ORDER BE DELIVERED THE DAY BEFORE IT WAS PLACED? Please remove this feedback as it is impossible to delvery something BEFORE it was actually order
AMAZON SENT THE NORMAL BOT REPLY and closed the case with no option to appeal except stating to CONTACT US which I did.
Contact us stated that to appeal I had to reply to the closed case that does not actauly have the option to reply. SO WHY DOES IT SAY TO USE THE CONTACT US IF THEY CAN NOT DO ANYTHING.
BOTTOM LINE, AMAZON NEEDS TO HAVE A WAY FOR A REAL HUMAN TO REVEIW SOME FEEDBACK REMOVAL REQUEST THAT ARE ABSOLUTELY UNFAIR TO THE SELLER.
2 replies
Josh_Amazon
Hello @Seller_Xu6SCMFzvUorn,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand the situation you are experiencing with this feedback removal request. Thank you so much for providing all the information and the order ID. I have reviewed the order and I was able to gather the necessary details to escalate this to our internal team.
Please wait with me until I get a response from them so I can get back to you soon with an update. In the meantime, please refrain from creating new cases related to this same issue.
Kind regards,
-Josh
