Request for reactivate our business account
Hello seller support.
Our account deactivated in End of February 2022. Due to associated or linked with another individual account named flashysmart . we open case with your team but they said firstly we need to reactivate our individual account . But Unfortunately We cannot recover our individual account because we delete this account permanently from our data through your help. And we have no any information about this account except g mail
and Phone & also address .
So we request for open our Main account which is LLC based account.
Request for reactivate our business account
Hello seller support.
Our account deactivated in End of February 2022. Due to associated or linked with another individual account named flashysmart . we open case with your team but they said firstly we need to reactivate our individual account . But Unfortunately We cannot recover our individual account because we delete this account permanently from our data through your help. And we have no any information about this account except g mail
and Phone & also address .
So we request for open our Main account which is LLC based account.
3 replies
Seller_aV1Bh32hE0KND
Amazon doesn't delete Accounts but they can be closed.
If you did officially close the Account you will need to provide the email confirmation (from Amazon) that the flashysmart Account was officially closed along with your Appeal for reinstatement.
or
You will have to reinstate your original flashysmart Account before you will be able to appeal to reinstate your Flashy Smart/dggf Account. There is no 3rd option.
And we have no any information about this account except g mail
and Phone & also address .
You can try the → Password Assistance Tool or →Technical Support Page
Micah_Amazon
Hello @Seller_FFsA3zKsHafrW,
Thank you for reaching out. I wanted to follow up and see if you require additional assistance with having your account reactivated? I must say that @Medic has covered all the basis and provided some great guidance on next steps. I would suggest starting off with the Password Assistance Tool. See if you will be able to recover it that way first. If not, then move to the Technical Support Page for additional help and resources.
Additionally, you can also open a seller support case id number and post that into this chat thread. I will be bale to help monitor the case and make sure we can escalate if need be.
Please let me know how this goes.
Cheers,
Micah
