Adult item
Hi, everybody!
I have a question about items labeled "Adult item".
A month ago, I found a 10x drop in views of my items (and a 4x drop in sales). While looking into the issue, I discovered that some of my items were labeled "Adult item".
The items can indeed be used including adult items. There is no question about that.
The other question is: how exactly are adult items ranked? They didn't disappear from the search for good. Nor have they been blocked. They've just dropped down the rankings and are harder for customers to find. Does this mean the item needs to re-rank all the way to the first search pages, or are my items intentionally going to be at the bottom of the listings all the time?
Also, my items have changed their BSR. Now - Current BSR: 0
I'd like to play fair with Amazon rather than looking for ways around the rules.
I would be glad for practical advice and recommendations.
Best Regards.
Adult item
Hi, everybody!
I have a question about items labeled "Adult item".
A month ago, I found a 10x drop in views of my items (and a 4x drop in sales). While looking into the issue, I discovered that some of my items were labeled "Adult item".
The items can indeed be used including adult items. There is no question about that.
The other question is: how exactly are adult items ranked? They didn't disappear from the search for good. Nor have they been blocked. They've just dropped down the rankings and are harder for customers to find. Does this mean the item needs to re-rank all the way to the first search pages, or are my items intentionally going to be at the bottom of the listings all the time?
Also, my items have changed their BSR. Now - Current BSR: 0
I'd like to play fair with Amazon rather than looking for ways around the rules.
I would be glad for practical advice and recommendations.
Best Regards.
8 replies
Michelle_Amazon
Hello @Seller_IDk9M2zgn7u1x
Michelle at Amazon here. I am sorry to hear of the issues you are having with your listings being flagged as adult causing ranking issues. Can you please provide me with the case ID that you have with Seller Support so I can take a look? If you don't have a case, start here.
Regards,
Michelle
Seller_AXC06kcsKI1qG
is your item categorized as
Health, Household & Baby Care > Sexual Wellness
????
If marked as adult and not in that category then I believe Amazon blocks the search.
The Sexual Wellness category under Health and Personal Care (HPC) provides customers with a wide selection of adult and sexual wellness products. We maintain our customers’ trust by ensuring we do not expose explicitly sexual or offensive adult personal products to all our customers.”
