Shipment was not delivered by USPS on PBI3 Port St. Lucie in August - return to me internationally
Need some help/guidance - i created a shipment early august and amazon assigned me the PBI3 FC at 7600 LTC Parkway 34986 - PORT SAINT LUCIE, FL - United States. USPS attempted to deliver on august 12th however it was not possible and finally returned to me internationally... after further investigation USPS provided resolution that this location was not established to receive packages at that point in time - how can i request a reimbursement from amazon for the cost of the shipping I incurred as an address to a fulfilment center that was not enabled to receive packages was given to me..?
Any help is appreciated ! @Bryce_Amazon @TaylorR_Amazon
Shipment was not delivered by USPS on PBI3 Port St. Lucie in August - return to me internationally
Need some help/guidance - i created a shipment early august and amazon assigned me the PBI3 FC at 7600 LTC Parkway 34986 - PORT SAINT LUCIE, FL - United States. USPS attempted to deliver on august 12th however it was not possible and finally returned to me internationally... after further investigation USPS provided resolution that this location was not established to receive packages at that point in time - how can i request a reimbursement from amazon for the cost of the shipping I incurred as an address to a fulfilment center that was not enabled to receive packages was given to me..?
Any help is appreciated ! @Bryce_Amazon @TaylorR_Amazon
5 replies
Seller_rI7BZIczK8iAC
Next time you see a new destination in your shipping plan come to the forum and do a research with the help of the search bar on top. It was said already some weeks ago that PBI3 does NOT receive USPS.
You can TRY to request a reimbursement using the known way: creating a case in seller central under "Help".
Jameson_Amazon
Hi @Seller_5Y1ks0m76unhm,
Thank you for reaching out on the Seller Forums! I'm just coming across this thread and wanted to quickly check in. First, I'm so happy to see that you have received some helpful insights and advice in the replies here. Have you received any updates on your reimbursement claim?
If you haven't done so already, I'd encourage you to read through this help page for more information and guidelines on the FBA inventory reimbursement policy.
If you have any additional questions or need further assistance, please let me know!
Jameson
