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Seller_NMCvUvojw2Gzt

The contribution is owned by Amazon Retail

I am Manufacturer, Brand Owner and only seller of a product. I need to remove one child asin from present variation to add another one which is more meaningful and searchable for the customer. I have opened several cases but it can not be removed because "the contribution is owned by Amazon Retail". I do not know what it means.

Anyone knows a solution about it?

1.2K views
19 replies
Create and manage listings
Tags:ASIN, Add a product
20
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user profile
Seller_NMCvUvojw2Gzt

The contribution is owned by Amazon Retail

I am Manufacturer, Brand Owner and only seller of a product. I need to remove one child asin from present variation to add another one which is more meaningful and searchable for the customer. I have opened several cases but it can not be removed because "the contribution is owned by Amazon Retail". I do not know what it means.

Anyone knows a solution about it?

Create and manage listings
Tags:ASIN, Add a product
20
1.2K views
19 replies
Reply
19 replies
user profile
Seller_oJY2X570rx42E
In reply to: Seller_NMCvUvojw2Gzt’s post

Did you ever sell direct to Amazon as a vendor through Vendor Central? If so, that could be it (was for me) and you need to open up a case with Support through Vendor Central.

10
user profile
Seller_52pUzzgnsLDGs
In reply to: Seller_NMCvUvojw2Gzt’s post

Can't you just zero out the one you don't want to use and add another child. I have plenty that sit there at zero when a certain size sells out.

10
user profile
Sunnie_Amazon
In reply to: Seller_NMCvUvojw2Gzt’s post

Hello, @Seller_NMCvUvojw2Gzt

This is Sunnie, from Amazon. Thank you for using the Forums to post your question.

I reviewed your account, and I understand you have an ASIN in your inventory (ending in ZNQH) that is not part of a variation, but you want to add it to a variation.

Having a contribution from Retail means that Amazon made the correction, however, sometimes, these corrections are not accurate, and can be fixed.

I will be working with our investigations team to review your case again. I will be in touch.

51
user profile
Seller_5SoN14CeFkSlZ
In reply to: Seller_NMCvUvojw2Gzt’s post

i have the same exact situation, as far as being the creator, owner, only seller, etc. of my product

would love to know what resolution you get, if ever!

10
user profile
Seller_zGotABdF7N9rk
In reply to: Seller_NMCvUvojw2Gzt’s post

I've dealt with this before, although not with the child/parent ASIN variant. I needed to get the brand name changed to be accurate in my case. You need to get on the phone for sure. And ask to be sent to the Catalog team. You might need to discuss your issue with the first person who picks up (most likely seller support). Unfortunately Amazon is a company built on tribal knowledge so it's more about who you get on the phone.

30
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user profile
Seller_NMCvUvojw2Gzt

The contribution is owned by Amazon Retail

I am Manufacturer, Brand Owner and only seller of a product. I need to remove one child asin from present variation to add another one which is more meaningful and searchable for the customer. I have opened several cases but it can not be removed because "the contribution is owned by Amazon Retail". I do not know what it means.

Anyone knows a solution about it?

1.2K views
19 replies
Create and manage listings
Tags:ASIN, Add a product
20
Reply
user profile
Seller_NMCvUvojw2Gzt

The contribution is owned by Amazon Retail

I am Manufacturer, Brand Owner and only seller of a product. I need to remove one child asin from present variation to add another one which is more meaningful and searchable for the customer. I have opened several cases but it can not be removed because "the contribution is owned by Amazon Retail". I do not know what it means.

Anyone knows a solution about it?

Create and manage listings
Tags:ASIN, Add a product
20
1.2K views
19 replies
Reply
user profile

The contribution is owned by Amazon Retail

by Seller_NMCvUvojw2Gzt

I am Manufacturer, Brand Owner and only seller of a product. I need to remove one child asin from present variation to add another one which is more meaningful and searchable for the customer. I have opened several cases but it can not be removed because "the contribution is owned by Amazon Retail". I do not know what it means.

Anyone knows a solution about it?

Create and manage listings
Tags:ASIN, Add a product
20
1.2K views
19 replies
Reply
19 replies
19 replies
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user profile
Seller_oJY2X570rx42E
In reply to: Seller_NMCvUvojw2Gzt’s post

Did you ever sell direct to Amazon as a vendor through Vendor Central? If so, that could be it (was for me) and you need to open up a case with Support through Vendor Central.

10
user profile
Seller_52pUzzgnsLDGs
In reply to: Seller_NMCvUvojw2Gzt’s post

Can't you just zero out the one you don't want to use and add another child. I have plenty that sit there at zero when a certain size sells out.

10
user profile
Sunnie_Amazon
In reply to: Seller_NMCvUvojw2Gzt’s post

Hello, @Seller_NMCvUvojw2Gzt

This is Sunnie, from Amazon. Thank you for using the Forums to post your question.

I reviewed your account, and I understand you have an ASIN in your inventory (ending in ZNQH) that is not part of a variation, but you want to add it to a variation.

Having a contribution from Retail means that Amazon made the correction, however, sometimes, these corrections are not accurate, and can be fixed.

I will be working with our investigations team to review your case again. I will be in touch.

51
user profile
Seller_5SoN14CeFkSlZ
In reply to: Seller_NMCvUvojw2Gzt’s post

i have the same exact situation, as far as being the creator, owner, only seller, etc. of my product

would love to know what resolution you get, if ever!

10
user profile
Seller_zGotABdF7N9rk
In reply to: Seller_NMCvUvojw2Gzt’s post

I've dealt with this before, although not with the child/parent ASIN variant. I needed to get the brand name changed to be accurate in my case. You need to get on the phone for sure. And ask to be sent to the Catalog team. You might need to discuss your issue with the first person who picks up (most likely seller support). Unfortunately Amazon is a company built on tribal knowledge so it's more about who you get on the phone.

30
Follow this discussion to be notified of new activity
user profile
Seller_oJY2X570rx42E
In reply to: Seller_NMCvUvojw2Gzt’s post

Did you ever sell direct to Amazon as a vendor through Vendor Central? If so, that could be it (was for me) and you need to open up a case with Support through Vendor Central.

10
user profile
Seller_oJY2X570rx42E
In reply to: Seller_NMCvUvojw2Gzt’s post

Did you ever sell direct to Amazon as a vendor through Vendor Central? If so, that could be it (was for me) and you need to open up a case with Support through Vendor Central.

10
Reply
user profile
Seller_52pUzzgnsLDGs
In reply to: Seller_NMCvUvojw2Gzt’s post

Can't you just zero out the one you don't want to use and add another child. I have plenty that sit there at zero when a certain size sells out.

10
user profile
Seller_52pUzzgnsLDGs
In reply to: Seller_NMCvUvojw2Gzt’s post

Can't you just zero out the one you don't want to use and add another child. I have plenty that sit there at zero when a certain size sells out.

10
Reply
user profile
Sunnie_Amazon
In reply to: Seller_NMCvUvojw2Gzt’s post

Hello, @Seller_NMCvUvojw2Gzt

This is Sunnie, from Amazon. Thank you for using the Forums to post your question.

I reviewed your account, and I understand you have an ASIN in your inventory (ending in ZNQH) that is not part of a variation, but you want to add it to a variation.

Having a contribution from Retail means that Amazon made the correction, however, sometimes, these corrections are not accurate, and can be fixed.

I will be working with our investigations team to review your case again. I will be in touch.

51
user profile
Sunnie_Amazon
In reply to: Seller_NMCvUvojw2Gzt’s post

Hello, @Seller_NMCvUvojw2Gzt

This is Sunnie, from Amazon. Thank you for using the Forums to post your question.

I reviewed your account, and I understand you have an ASIN in your inventory (ending in ZNQH) that is not part of a variation, but you want to add it to a variation.

Having a contribution from Retail means that Amazon made the correction, however, sometimes, these corrections are not accurate, and can be fixed.

I will be working with our investigations team to review your case again. I will be in touch.

51
Reply
user profile
Seller_5SoN14CeFkSlZ
In reply to: Seller_NMCvUvojw2Gzt’s post

i have the same exact situation, as far as being the creator, owner, only seller, etc. of my product

would love to know what resolution you get, if ever!

10
user profile
Seller_5SoN14CeFkSlZ
In reply to: Seller_NMCvUvojw2Gzt’s post

i have the same exact situation, as far as being the creator, owner, only seller, etc. of my product

would love to know what resolution you get, if ever!

10
Reply
user profile
Seller_zGotABdF7N9rk
In reply to: Seller_NMCvUvojw2Gzt’s post

I've dealt with this before, although not with the child/parent ASIN variant. I needed to get the brand name changed to be accurate in my case. You need to get on the phone for sure. And ask to be sent to the Catalog team. You might need to discuss your issue with the first person who picks up (most likely seller support). Unfortunately Amazon is a company built on tribal knowledge so it's more about who you get on the phone.

30
user profile
Seller_zGotABdF7N9rk
In reply to: Seller_NMCvUvojw2Gzt’s post

I've dealt with this before, although not with the child/parent ASIN variant. I needed to get the brand name changed to be accurate in my case. You need to get on the phone for sure. And ask to be sent to the Catalog team. You might need to discuss your issue with the first person who picks up (most likely seller support). Unfortunately Amazon is a company built on tribal knowledge so it's more about who you get on the phone.

30
Reply
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