60 items lost in the warehouse and no solution from Amazon
Hello,
I have a case of 60 items lost in the warehouse. Following a 60-day investigation (customer service tell me that, the resolution of this type of problem never exceeds 60 days...). Today, it's been 60 days plus 20 days, and Amazon's response when I open a case is to tell me that they're working on it and that they need 10 more days... every 10 days, they need 10 more days, and I feel like it will never end.
Has anyone else had this problem? I don't know what to do. Should I take legal action to move forward the case?
60 items lost in the warehouse and no solution from Amazon
Hello,
I have a case of 60 items lost in the warehouse. Following a 60-day investigation (customer service tell me that, the resolution of this type of problem never exceeds 60 days...). Today, it's been 60 days plus 20 days, and Amazon's response when I open a case is to tell me that they're working on it and that they need 10 more days... every 10 days, they need 10 more days, and I feel like it will never end.
Has anyone else had this problem? I don't know what to do. Should I take legal action to move forward the case?
1 reply
Seller_sUCPPgZ4lnYXh
Just keep opening new cases until someone who is willing to help you provide you with the solution. Yes it crazy but it's true
