Our customer requested a refund for our order numbered 701-6138477-8961829. Since we did not want our customer to deal with the return, we refunded the money to our customer minus the shipping fee without returning the product to us.

However, our customer declared that he received the wrong product and gave us negative feedback without sharing the ''INCORRECT PRODUCT IMAGE'' with us. If our customer had received the wrong product here, we would have made a full refund by considering our customer's satisfaction

When our customers receive the product, they request a refund within 30 business days according to Amazon policies, but ''HERE I HAVE MADE A REFUND BY USING OUR STORE POLICY AND THE RIGHT YOU HAVE GIVEN TO US, MINUSING THE SHIPPING FEE''

And when our customer left negative feedback, I asked our customer to send a picture of the product, but since the messaging we sent to our customer was closed, I could not contact my customer

I kindly request you to remove the negative feedback here

Best regards

@Ricardo_Amazon @Lucre_Amzn

@Sunnie_Amazon

@Jurgen_Amazon @Ka_Amazon

@Christine_Amazon

@Josh_Amazon

@JiAlex_Amazon