my account was deactivated then i open case log.. now at Amazon send this to me
We have reviewed the documents that you provided and were able to complete your verification process. You can now sign in to Seller Central and start selling on Amazon.
but when i sign in to my Amazon Seller Central Account they still deactivate? why?
my account was deactivated then i open case log.. now at Amazon send this to me
We have reviewed the documents that you provided and were able to complete your verification process. You can now sign in to Seller Central and start selling on Amazon.
but when i sign in to my Amazon Seller Central Account they still deactivate? why?
1 reply
Micah_Amazon
Hello @Seller_4hBoRA55c1SGu,
It is very common that accounts are deactivated for not having a valid credit card on file. When entering your credit card, you want to ensure that the credit card that will accept international charges and has a valid billing address located in an eligible country.
We accept the following credit cards:
- American Express
- Diners Club
- Discover
- JCB
- MasterCard
- Visa
Please note that we do not accept alternative charge methods, such as prepaid cards, gift certificates, checks, or online payment systems like PayPal. This help page provides additional detail on credit card requirements.
Have you had a chance to open a case with our Support team to troubleshoot your concern? If so, please feel free to provide the case ID number in this thread and I can take a look.
Cheers,
Micah
