Incomplete listings
I am having a problem listing new products.
Everytime I submit a new product, it ends up in the "incomplete listings" section even though nothing is missing.
I have never had this problem before.
Anyone else?
Incomplete listings
I am having a problem listing new products.
Everytime I submit a new product, it ends up in the "incomplete listings" section even though nothing is missing.
I have never had this problem before.
Anyone else?
8 replies
Seller_TpgGrtM21JIc8
I am having the same issue as well today for all listings I have tried to create!
Michelle_Amazon
Hi @Seller_7n829fAImDGF3,
I am sorry to hear that you were having issues with creating your listings. I have reviewed your incomplete listings and see that you were able to create the listing by using a new SKU due to our system found that this SKU was used in your account before. You should now be able to create the listing with your SKU you wanted as well now, and it will show that it's matching to your current listing.
If you experience this in the future, you can delete your contributions for your SKU by following the instructions in this help page.
Ensure you follow the instructions under:
Delete both your offers and item data contributions.
Enter an "x" in the add-delete field in your Inventory Loader file. This will completely remove all data associated with your SKU.
If you are still having issues, please provide me with your Seller Support case. If you have not created a case, please start here. Ensure that you provide them with all the details on how you created the listing, if it was added individually or with a feed. If it was with a feed, be sure to provide your batch ID, as this information will help them investigate. If you still need assistance after they investigate, provide me with the case ID, and I would be happy to take a look.
Regards,
Michelle