Invalid Address
Hello!
We have a problem with changing the business address in «Business information» section. The system indicates «Invalid Address» but this is incorrect.
We followed the instructions, checked it twice, unfortunately the issue remains. We have only 1 try left. The information we put is correct and is the same as on our bank statements, which we uploaded. Also, the address is the same as registered in account.
We did contact support team, but no resolution was found. The conversation ID is 1384545253.
Looking forward for your help,
Thank you
Invalid Address
Hello!
We have a problem with changing the business address in «Business information» section. The system indicates «Invalid Address» but this is incorrect.
We followed the instructions, checked it twice, unfortunately the issue remains. We have only 1 try left. The information we put is correct and is the same as on our bank statements, which we uploaded. Also, the address is the same as registered in account.
We did contact support team, but no resolution was found. The conversation ID is 1384545253.
Looking forward for your help,
Thank you
13 replies
Cooper_Amazon
Good Evening @Seller_xsBTMssw6V7KR, I am reaching out the Seller Reverification team regarding the issue you are having with your business address verification for the Inform Act. They should get back to us within the next few business days. I look forward to speaking with you soon. Hope you have a great weekend. Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_xsBTMssw6V7KR, I just heard back from the Seller Reverification team and they advised that they are looking into this issue as we speak. It should take a few business days to review but they will get back to me as soon as possible with any updates. Hope you had a lovely weekend. Talk to you soon! ~ Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_xsBTMssw6V7KR, the Seller Reverification team has reached out to you as they require additional information in order to update your Inform Act compliance. Please follow up with them as soon as possible as this is a time sensitive request. Feel free to let me know if you have any additional questions and have a good night. Sincerely, Cooper_Amazon
Seller_xsBTMssw6V7KR
Yes, thank you, we have already sent a reply to the mail. We are waiting for the result!
Cooper_Amazon
Good Morning @Seller_xsBTMssw6V7KR, the Seller Verification team has confirmed that you are now Inform Act Compliant. With that great news, I hope you have a wonderful rest of the week! Please take care! Sincerely, Cooper_Amazon
