Brand names have been changed
A few days ago, we noticed that the brand names on the listing were changed to ones that do not correspond to any of the actual brands — and this can easily be verified. We tried contacting Amazon support, but this has not yielded any results. We keep receiving template responses stating that we did not create these listings and therefore have no rights to make any changes to them.
It is true that we did not create these listings, but we are selling branded products on them. We are authorized sellers and have all the necessary documents to confirm this.
Please help us resolve this issue and change the brand names on the listings back to match the branded products being sold there.
We sincerely appreciate your help!
Brand names have been changed
A few days ago, we noticed that the brand names on the listing were changed to ones that do not correspond to any of the actual brands — and this can easily be verified. We tried contacting Amazon support, but this has not yielded any results. We keep receiving template responses stating that we did not create these listings and therefore have no rights to make any changes to them.
It is true that we did not create these listings, but we are selling branded products on them. We are authorized sellers and have all the necessary documents to confirm this.
Please help us resolve this issue and change the brand names on the listings back to match the branded products being sold there.
We sincerely appreciate your help!
1 reply
Jim_Amazon
Hi there @Seller_Pe4xluiO6ZpOS
I took a look into all the ASINs you submitted to Seller Support and can't see those suggest brand names ever being attached to the ASINs. For that reason, I am unable to take any action on this.
-Jim
