链接忘填合规信息，合规库存变不可售了
你好，我们有个asin因为创建新品的时候漏填了安全合规信息变成不可售了，后面发现了就补充进去了，链接恢复成在售了。但是刚发过去的新品却变成了不可售，开了几个case还是没有恢复，库存是没问题的。可以帮我们恢复为在售吗？十分感谢
Hi, we have an asin that became unsaleable because we missed the security compliance information when we created the new product, we found it later and added it in, and the link was restored to on-sale. However, the new product we just sent over has become unsaleable, and after opening several cases, it still hasn't been restored, but the inventory is fine. Can you help us to restore it to on-sale? Thank you very much!
Translated with DeepL.com (free version)
case id ：17878948641 17721430221 17818238211 17784303911
@Seller_hWQ7NAYAboQCl @Christine_Amazon @Roberto_Amazon @Jurgen_Amazon@Amazon_CA @Seller_Compliance
链接忘填合规信息，合规库存变不可售了
你好，我们有个asin因为创建新品的时候漏填了安全合规信息变成不可售了，后面发现了就补充进去了，链接恢复成在售了。但是刚发过去的新品却变成了不可售，开了几个case还是没有恢复，库存是没问题的。可以帮我们恢复为在售吗？十分感谢
Hi, we have an asin that became unsaleable because we missed the security compliance information when we created the new product, we found it later and added it in, and the link was restored to on-sale. However, the new product we just sent over has become unsaleable, and after opening several cases, it still hasn't been restored, but the inventory is fine. Can you help us to restore it to on-sale? Thank you very much!
Translated with DeepL.com (free version)
case id ：17878948641 17721430221 17818238211 17784303911
@Seller_hWQ7NAYAboQCl @Christine_Amazon @Roberto_Amazon @Jurgen_Amazon@Amazon_CA @Seller_Compliance
1 reply
JiAlex_Amazon
@Seller_l80KeCf6TYDVX
Following up on your post. After taking a look, we notice investigation still going on, case ending 5091. No further investigation can be done, as they are currently working on your request. Once they have resolution, they will provide your response on that same case.
If you need assistance, don’t hesitate to reach out to our support channel.
-JiAlex
