Invoice & LOA was rejected
Dear,
I am writing to express my concern regarding the repeated rejection of my invoice. I have purchased inventory from Brand and have been provided with all necessary documentation, including the original invoice and Letter of Authorization (LOA).
I have carefully reviewed the invoice and confirmed that all the details are correct. The invoice clearly states my business name and brand name, and all other relevant information. I am unable to understand why the invoice is being rejected.
I have already prepared my inventory for shipment to Amazon, but I am unable to proceed due to the ongoing issue with the invoice. This delay is causing significant inconvenience to my business.
I request you to kindly look into this matter as soon as possible and provide me with a resolution. Please let me know if there is any additional information or documentation that I can provide to help resolve this issue.
Thank you for your prompt attention to this matter.
Invoice & LOA was rejected
Dear,
I am writing to express my concern regarding the repeated rejection of my invoice. I have purchased inventory from Brand and have been provided with all necessary documentation, including the original invoice and Letter of Authorization (LOA).
I have carefully reviewed the invoice and confirmed that all the details are correct. The invoice clearly states my business name and brand name, and all other relevant information. I am unable to understand why the invoice is being rejected.
I have already prepared my inventory for shipment to Amazon, but I am unable to proceed due to the ongoing issue with the invoice. This delay is causing significant inconvenience to my business.
I request you to kindly look into this matter as soon as possible and provide me with a resolution. Please let me know if there is any additional information or documentation that I can provide to help resolve this issue.
Thank you for your prompt attention to this matter.
8 replies
Connor_Amazon
Hi @Seller_wgxOMGy1HIUT6
Connor from Amazon here, thanks for reaching out.
If the invoice was rejected, it means that there is a mismatch of information or our partner team was unable to verify the supplier.
Do you have a case ID from support you can share with me that I can take a look at?
-Connor