Youve done it again great job
FBA18F8RYB1X - Missing Items from Inbound
ID 17052723131
This is the 4th shipment sent my LTL and they manage to loose 3/4 skids. Then they claim this just to absolve themselves from responsibility. Absolute nonsense and this is totally unacceptable, not sure what type of people work in their receiving dept.
Our research shows that the 8 units of FNSKU X0043KIC6N that you sent with shipment FBA18F8RYB1X have arrived at our fulfillment center as an unexpected FNSKU when compared to your shipping plan. Unfortunately, we are unable to recover the physical inventory of the located item at this time, due to the error in shipment plan creation. We are unable to reimburse or reconcile the discrepancies you have asked to investigate for these items because of the error.
Youve done it again great job
FBA18F8RYB1X - Missing Items from Inbound
ID 17052723131
This is the 4th shipment sent my LTL and they manage to loose 3/4 skids. Then they claim this just to absolve themselves from responsibility. Absolute nonsense and this is totally unacceptable, not sure what type of people work in their receiving dept.
Our research shows that the 8 units of FNSKU X0043KIC6N that you sent with shipment FBA18F8RYB1X have arrived at our fulfillment center as an unexpected FNSKU when compared to your shipping plan. Unfortunately, we are unable to recover the physical inventory of the located item at this time, due to the error in shipment plan creation. We are unable to reimburse or reconcile the discrepancies you have asked to investigate for these items because of the error.
2 replies
Christine_Amazon
Hello @Seller_s3bebcUeBzRea
Christine here from Amazon Forums.
I will bring your case to the team in charge, for them to review it.
Please know that while I can escalate your case internally, I can not guarantee any outcome.
As soon as I have more information, I will contact you through here.
Hope you have a great day!
Christine.
Christine_Amazon
Hello @Seller_s3bebcUeBzRea
Christine here from Amazon Forums.
I would like to let you know that the team in charge will be working with you in the case ID 17533307971
Please make sure to follow up with them for any other concern related to this issue.
Christine.
