Customer Feedback – Seeking Assistance to Remove
Order ID: # 701-2327196-3896258
Hello, @Ricardo_Amazon @Christine_Amazon @Daryl_Amazon
The customer received the product and immediately wanted to haggle and get a lower price of over 50% less. Then, proceeded to suggest that they would leave a negative review if I did not cave into their demand. They were always given the opportunity for a replacement or return at no cost. Once they received their prepaid label and realized their demands were not being met they left a negative review. At this point they have also not returned the item and it has been 16 days. I would like help to remove their false comment.
Customer Feedback – Seeking Assistance to Remove
Order ID: # 701-2327196-3896258
Hello, @Ricardo_Amazon @Christine_Amazon @Daryl_Amazon
The customer received the product and immediately wanted to haggle and get a lower price of over 50% less. Then, proceeded to suggest that they would leave a negative review if I did not cave into their demand. They were always given the opportunity for a replacement or return at no cost. Once they received their prepaid label and realized their demands were not being met they left a negative review. At this point they have also not returned the item and it has been 16 days. I would like help to remove their false comment.
4 replies
JiAlex_Amazon
Hello @Seller_1ZLkcHqSgxJ3p
Following on your post. Could you provide us case ID related to this removal request? For us to have a look. Also, here are some help pages related to this matter for you to have guide on what is considered for feedback removal.
Can Amazon remove buyer feedback?
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
