New identification requirements for Amazon.ca sellers
To comply with Canadian laws, we have updated the list of information and documentation required to sell on Amazon.ca.
If you’re an Amazon.ca business seller currently selling on the store, you’ll be asked to provide additional business information, such as beneficial owner data, and documentation, such as self-attestation and authorization documents.
No action is required from you until we notify you on your Account Health dashboard to provide this information. This process will begin at the end of January 2025 and continue through the year.
After you submit, we’ll notify you via Seller Central, email, or performance notifications if more information is needed.
You’ll have 60 days after you receive a notification to comply with these requirements. If the required information and documentation isn’t provided within this timeline, your account may be deactivated.
For more information, go to Information required to sell on Amazon.
Professional sellers can contact an account health specialist through the Contact Us link on their Account Health dashboard.
New identification requirements for Amazon.ca sellers
To comply with Canadian laws, we have updated the list of information and documentation required to sell on Amazon.ca.
If you’re an Amazon.ca business seller currently selling on the store, you’ll be asked to provide additional business information, such as beneficial owner data, and documentation, such as self-attestation and authorization documents.
No action is required from you until we notify you on your Account Health dashboard to provide this information. This process will begin at the end of January 2025 and continue through the year.
After you submit, we’ll notify you via Seller Central, email, or performance notifications if more information is needed.
You’ll have 60 days after you receive a notification to comply with these requirements. If the required information and documentation isn’t provided within this timeline, your account may be deactivated.
For more information, go to Information required to sell on Amazon.
Professional sellers can contact an account health specialist through the Contact Us link on their Account Health dashboard.
5 replies
Seller_MoLpAkuDzVFmk
Dear Amazon team,
1) could you please provide link/reference to the regulations where Canadian government is legally requiring the verification, and rationale behind it.
2) the requirements appear to be similar to the requirements for opening a business bank account in Canada or applying for a commercial loan. Did Amazon become a bank in Canada?
3) why would a business need this verification if the business has a business bank account in Canada where disbursements are sent, and the same documents were submitted to the Canadian bank at the time of the opening the business checking account.
we would appreciate more information to understand the context in which this change is implemented after a decade of doing business without this type of verification, and what is happening with the regulations in Canada at large.
thank you
Seller_UUKRNFXrvc8YM
dear @Ricardo_Amazon could you please help us as you are the manager for this community Amazon a z claims are so unfair and we need help for the latest order we tagged you u in please
Seller_5eLBFTLXCMUAH
hello
Im new to Amazon seller, where can i get self attestation document, my business is in Quebec ?
Seller_muI44Lzy8rnln
So this does NOT apply to NON-business, sellers, correct? Meaning, people who don't run actual businesses and simply sell used and/or new, single items as PRIVATE citizens, just like many of us have done for decades on the site?
Seller_iDMODRJVedjiw
Dear Amazon Team,
Thank you for providing the update regarding the new documentation requirements for selling on Amazon.ca. We appreciate the proactive communication and your efforts to ensure compliance with Canadian laws.
We acknowledge the outlined requirements, including the submission of beneficial owner data, self-attestation, and authorization documents. We will review our internal processes to ensure we are prepared to provide the necessary information promptly when notified through the Account Health dashboard or other channels.
Should there be any additional guidance or clarification regarding the submission process or documentation specifics, we would be grateful if you could share further details. We value our partnership with Amazon and remain committed to maintaining compliance with all applicable regulations.
Thank you for your continued support.
Best regards,
