Refund of monthly rent
My account has been frozen since it was first opened, and I have not yet used any professional sales plan tools and benefits. Can I apply for a refund of the deducted monthly rental fees?
Refund of monthly rent
My account has been frozen since it was first opened, and I have not yet used any professional sales plan tools and benefits. Can I apply for a refund of the deducted monthly rental fees?
3 replies
Seller_7LrAV0m5llaI7
No, you agreed to pay the $39.99 per month when you signed up regardless of sales.
Seller_kIukTwdhvntAp
There is a way to do that but I don;t recall the details. It ONLY works if you have not used any features AND your account might have to be active.
WHY is it 'frozen' -- SUSPENDED. Is it the normal suspension while Amazon verifies information or did they find something they didn't like?
Quincy_Amazon
Hello @Seller_w6ARf63Ca9QTK,
Thank you for posting your inquiry to the Forums. I understand that you are requesting a reimbursement of your professional account monthly subscription fee.
In this instance, did you receive a performance notification regarding the reason for the account deactivation? Have you opened a case with our Support team or submitted an appeal? Please feel free to post any notifications/appeals to this thread (with personally identifiable information redacted) for further assistance from other community members.
Looking forward to hearing back from you.
Regards,
Quincy_Amazon
