New bank account; cannot verify until initial bank statement is received
I recently opened a new bank account and don't yet have a bank statement to upload in order to verify for INFORM. Once I have access to statement, I will upload and complete verification process. My question is, how long can I stay in "At Risk of deactivation" mode as I wont receive statement until next month? Is the "At Risk" more of an alert that an issue needs to be addressed or is there a certain time frame to verify bank info to avoid deactivation? Thx!!
New bank account; cannot verify until initial bank statement is received
I recently opened a new bank account and don't yet have a bank statement to upload in order to verify for INFORM. Once I have access to statement, I will upload and complete verification process. My question is, how long can I stay in "At Risk of deactivation" mode as I wont receive statement until next month? Is the "At Risk" more of an alert that an issue needs to be addressed or is there a certain time frame to verify bank info to avoid deactivation? Thx!!
1 reply
Emet_Amazon
Hello @Seller_DOpEKVFMAKbWn,
Thank you for posting your concerns with your INFORM verification.
The risk of deactivation is a notice that you need to complete the INFORM process as soon as possible as there may be an immediate risk of the account being deactivated.
We are unable to provide exact time frames as it may also depend on the situation and if documents are pending review or in progress.
As you mentioned you may not receive your statement until next month, I cannot guarantee the account will not be deactivated, I can confirm that once we receive the necessary information to meet the compliance requirement, the account will be eligible for reactivation.
I would recommend providing your documentation as soon as available to ensure the account is not deactivated.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
