Amazon Canada has not paid me in 3 months. Support will not tell me why. Please help!
Payments from my Amazon CA account stopped with no reason given. No email stating an issue with the account. No sign showing payment investigation on my account. No problems shown in my Amazon Account Health. I reached out to account health support who referred me to regular Amazon Seller Support. I contacted them and they transferred the case 2 months ago and still have not given me an answer or a disbursement. Mods please assist! I'm begging you! I don't know what else to do...
Amazon Canada has not paid me in 3 months. Support will not tell me why. Please help!
Payments from my Amazon CA account stopped with no reason given. No email stating an issue with the account. No sign showing payment investigation on my account. No problems shown in my Amazon Account Health. I reached out to account health support who referred me to regular Amazon Seller Support. I contacted them and they transferred the case 2 months ago and still have not given me an answer or a disbursement. Mods please assist! I'm begging you! I don't know what else to do...
3 replies
Seller_rI7BZIczK8iAC
That's most probably a GST matter. Reopen your last case again and again and insist for an answer.
Atlas_Amazon
Hello @Seller_DnfV2fdY6UUru
Thank you for the information provided regarding the issues you have been experiencing. I understand you have opened cases into this issue, but have not received any updates. Would you be able to share the case information you have for review?
Additionally, I have engaged another community manager to further review this situation and provide support. Any other details you have should be provided to this thread for additional understanding.
Best,
Atlas
Josh_Amazon
Hello @Seller_DnfV2fdY6UUru,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand about the situation you are experiencing with your payments on your Amazon.ca account. In this case, you created this thread on your US account, but to better assist you, you need to create the forum on the Canadian account.
You can create the new forum post through the following link:
Kind regards,
-Josh
