Customer review policy
If a customer leaves a review regarding the country of origin or compares prices with offline supermarkets, do these reviews violate policy?
Thank you
Customer review policy
If a customer leaves a review regarding the country of origin or compares prices with offline supermarkets, do these reviews violate policy?
Thank you
4 replies
Christine_Amazon
Hello, this is Christine from Amazon.
Thank you for contacting Amazon forums.
Customer Reviews should give customers genuine product feedback from fellow shoppers. We have a zero tolerance policy for any review designed to mislead or manipulate customers.
We don't allow anyone to write reviews as a form of promotion.
The following are types of reviews that we don't allow and will remove:
A review by someone who has a direct or indirect financial interest in the product.
A review by someone perceived to have a close personal relationship with the product's owner, author, or artist.
A review by the product manufacturer, posing as an unbiased shopper.
Multiple negative reviews for the same product from one customer.
A review in exchange for monetary reward.
A review of a game in exchange for bonus in-game credits.
A negative review from a seller on a competitor's product.
A positive review from an artist on a peer's album in exchange for receiving a positive review from them.
If you discover a review that doesn’t conform to our customer review policies or our customer review creation guidelines, you can report abuse from the product detail page.
To report abuse, click Show Review Details on the Customer Reviews page. This takes you to the review on the customer facing detail page, click the Report abuse button which will pop-up a confirmation box where you have to click Submit. We will remove any review that violates our policies in which case it will also be removed from the Customer Reviews page.