Cannot Reactivate My Seller Account
Hello, I am trying to reactivate my seller account after not using it for a long period of time. I appear to be stuck in the same loop...
On the home page of my account I see this message "Your account has been deactivated. Please click "Reactivate Your Account" below to resume selling"
That takes me to the Account health screen with a button that says "Reactivate my Account"
This leads me to a page that says
You must successfully address all issues below to qualify for account reactivation.
Violations: 0
July 5, 2024 - January 1, 2025
Target: 0 Issues
There are no issues and no buttons or forms to interact with on this page?
How do I reactivate my account?
Cannot Reactivate My Seller Account
Hello, I am trying to reactivate my seller account after not using it for a long period of time. I appear to be stuck in the same loop...
On the home page of my account I see this message "Your account has been deactivated. Please click "Reactivate Your Account" below to resume selling"
That takes me to the Account health screen with a button that says "Reactivate my Account"
This leads me to a page that says
You must successfully address all issues below to qualify for account reactivation.
Violations: 0
July 5, 2024 - January 1, 2025
Target: 0 Issues
There are no issues and no buttons or forms to interact with on this page?
How do I reactivate my account?
7 replies
Seller_9lLW7u782ls0s
Update the payment details, and business details, and you will be good to go. Banking information should match to the account owner's details.
Seller_7hdf9er6i7GDi
Can an Amazon mod please chime into this matter. We really need assistance in getting this online again. Please escalate and expedite this as much as you can, all help is greatly appreciated. Thank you so much!
Roxy_Amazon
Hello @Seller_7hdf9er6i7GDi,
First, I would like to thank you for your contact and to apologize for the delay in answering your post here on the seller forums. Our team of moderators is constantly working to answer all questions as quickly as possible.
I contacted the appropriate team and was informed that there are no pending issues with your account. Have you been able to resolve the inactivity? Is your account active now?
Please let us know if you still need help.
Regards,
-Roxy
