Problem to upload main image
Hello, I am trying to upload product images for a new listing. However, I am facing a problem in setting my main image. The error is like below.
"The MAIN image that you have submitted shows a product that is different than the product represented by the ASIN's existing MAIN image. To resolve this problem, remove or update your contribution's MAIN image so that it shows the correct product, or update your contribution's identifying information (e.g. UPC, ASIN) so that it corresponds to the product shown in your MAIN image."
How can I fix this problem?
Problem to upload main image
Hello, I am trying to upload product images for a new listing. However, I am facing a problem in setting my main image. The error is like below.
"The MAIN image that you have submitted shows a product that is different than the product represented by the ASIN's existing MAIN image. To resolve this problem, remove or update your contribution's MAIN image so that it shows the correct product, or update your contribution's identifying information (e.g. UPC, ASIN) so that it corresponds to the product shown in your MAIN image."
How can I fix this problem?
1 reply
Christine_Amazon
Hello @Seller_FlcxCGCiByEclthis is Christine from Amazon.
I understand you are having issues uploading the main image to the ASIN.
When you upload your image files, they are checked to confirm that they meet technical file requirements. Files that don't meet these requirements are not uploaded to your listings.
I have some help pages that contain very useful information for your case.
I highly recommend you to check those and if the issue persists, please contact our Seller support team, so they can assist you further.
