The goods have not yet been delivered to the customer, the customer sent a broken picture to claim compensation, how to deal with it
The customer ordered 2 sets of the same product using two accounts, and we offered a refund after the first set was delivered due to logistic damage. The second set of order has not yet been delivered to the customer, the customer sent a broken picture to request a claim, this kind of how should I solve it?
The goods have not yet been delivered to the customer, the customer sent a broken picture to claim compensation, how to deal with it
The customer ordered 2 sets of the same product using two accounts, and we offered a refund after the first set was delivered due to logistic damage. The second set of order has not yet been delivered to the customer, the customer sent a broken picture to request a claim, this kind of how should I solve it?