ASIN sabotage through negative reviews
My listing was sabotaged by some dishonest competitor who leaved 3 negative reviews (probably fake profiles).
All these reviews are from NOT VERIFIED purchases, from the same day, and talk about the product as if they had bought it, so it is clear that they are a sabotage, and they are damaging my rating a lot, since it still has few reviews. Please take a look at the image below, and you will see what I am talking about.
I already reported these reviews and opened cases about this matter, but Amazon does not do anything about it. Could someone please help me with this matter? I'd appreciate a lot.
ASIN sabotage through negative reviews
My listing was sabotaged by some dishonest competitor who leaved 3 negative reviews (probably fake profiles).
All these reviews are from NOT VERIFIED purchases, from the same day, and talk about the product as if they had bought it, so it is clear that they are a sabotage, and they are damaging my rating a lot, since it still has few reviews. Please take a look at the image below, and you will see what I am talking about.
I already reported these reviews and opened cases about this matter, but Amazon does not do anything about it. Could someone please help me with this matter? I'd appreciate a lot.
6 replies
Quincy_Amazon
Hello @Seller_rxjcQ9dB6hDV6
Thank you for posting your inquiry to the Forums.
I understand that you have already used the Report abuse link next to the review to report it. You can also send email an to community-help@amazon.com, specifying the location of the content and the reason you believe it violates the community guidelines.
For privacy reasons, the results of the investigations can't be disclosed, but we'll take any disciplinary actions we find appropriate.
It sounds like you have already opened a case with our Support team regarding your inquiry. Please feel free to provide the case ID number to this thread and I can review the correspondence already provided.
Regards,
Quincy_Amazon
