Seller identity verification
Helpppp!! My last days to reactivate my seller account but I don't know what to do. I can't login to my account because of otp. So I'm not active. But they deactivated my account and I need identity verification. Sent my identity card and bank statement two times but they didn't accept. What is wrang with me?
Seller identity verification
Helpppp!! My last days to reactivate my seller account but I don't know what to do. I can't login to my account because of otp. So I'm not active. But they deactivated my account and I need identity verification. Sent my identity card and bank statement two times but they didn't accept. What is wrang with me?
2 replies
Stevie_Amazon
Hi there @Seller_lcXm6M9Yb0Acj,
Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.
All the best,
Stevie
Charly_Amazon
Hello @Seller_lcXm6M9Yb0Acj
Thank you for your message and participation on this forum.
I see that you have opened a case with our Seller Support Department, case number ending on x4571, have you followed the steps detailed there in order to reactivate your account ?
Let us know so we can also follow up.
Charly_Amazon