The Relationships Sticky Delete (RSD) program, can someone help?
Hello Amazon Team,
I would like to know how to address the RSD restriction. This issue has been more than three weeks now, we have tried to ask help from amazon support team, and we try what they told us to do, but about one or two days, the variations were split from the parent ASIN again. This situation is significantly affecting my sales. And the product we are selling is for winter, our business is almost ruined. @Danny_Amazon
Please go through the case 16658922741
I'm very much looking forward to your assistance, thanks!
Lisa
The Relationships Sticky Delete (RSD) program, can someone help?
Hello Amazon Team,
I would like to know how to address the RSD restriction. This issue has been more than three weeks now, we have tried to ask help from amazon support team, and we try what they told us to do, but about one or two days, the variations were split from the parent ASIN again. This situation is significantly affecting my sales. And the product we are selling is for winter, our business is almost ruined. @Danny_Amazon
Please go through the case 16658922741
I'm very much looking forward to your assistance, thanks!
Lisa
2 replies
Seller_rGnmWUH0Qy37B
Can anyone help ? All the Amazon support teams just tell us they didn't know why this happen. The only reason we know now is because of the Relationships Sticky Delete (RSD) program. And our business is almost destroyed because we use color and size to create the variation. Now 90% of the child ASINs were split from the parent ASIN. There is no way to sell anymore. Customer can't even choose the size they really need. @Rose_Amazon @Danny_Amazon
Rose_Amazon
Hi @ANNAhuang,
Thanks for the post. I checked in with the team and they confirmed that since the parent ASINs status in this variant is deleted, they can't take any action on the series.
Best regards,
Rose_Amazon
