Unable to access Seller Account
Hello Amazon Support,
I am having issues logging into my amazon account. Whenever I attempt to login I am taken to a page telling me to "Select an account". Whenever i try to select my account I see my store name with "There's nothing to show here." underneath it. The only information im given is "CID: ABI7MVNK2HWPS36QXUBUQFGEGYLQ," at the very bottom of the page.
Ive checked my email for any possible account issues but have received nothing. However I am still receiving orders that I need to complete, without access to my account I will not be able to fulfill these orders and am worried about my account health being ruined.
Please any assistance with this issue would be much appreciated
Thank you for your time.
Unable to access Seller Account
Hello Amazon Support,
I am having issues logging into my amazon account. Whenever I attempt to login I am taken to a page telling me to "Select an account". Whenever i try to select my account I see my store name with "There's nothing to show here." underneath it. The only information im given is "CID: ABI7MVNK2HWPS36QXUBUQFGEGYLQ," at the very bottom of the page.
Ive checked my email for any possible account issues but have received nothing. However I am still receiving orders that I need to complete, without access to my account I will not be able to fulfill these orders and am worried about my account health being ruined.
Please any assistance with this issue would be much appreciated
Thank you for your time.
6 replies
Seller_9EpAJp23TMACK
Currently, many sellers are experiencing this issue. If you search for "Unable to access Seller Account," you'll find numerous reports. The problem persists across all systems (PC, phone, browser, etc.). And no fix works (like clear cookies, use VPN).
Seller_fTPobW7CifTgz
I am having similar issue....not sure how to resolve it
Michelle_Amazon
Hi Sellers,
We are currently reaching out to internal teams to work on this issue, and will update this post once we have more information. In the meantime, feel free to try login again, and update this post if you are successful.
Thank you for your patience.
Regards,
Michelle
