Amazon believes my Nasal Strips are mouth tape. Looking for assistance
Hello,
Amazon took down my listing after it was up and running for a month. I asked seller support to change the category and that must have triggered Amazon to take a look at the listing and they took it down thinking it was mouth tape. My product is not mouth tape. They are nasal strips. Looking for help to get it reinstated. Case ID 17903093151 and ASIN B0F3L31J7N. @Michelle_Amazoni saw you helped another seller with this similar issue recently, please help if possible. Thank you.
Amazon believes my Nasal Strips are mouth tape. Looking for assistance
Hello,
Amazon took down my listing after it was up and running for a month. I asked seller support to change the category and that must have triggered Amazon to take a look at the listing and they took it down thinking it was mouth tape. My product is not mouth tape. They are nasal strips. Looking for help to get it reinstated. Case ID 17903093151 and ASIN B0F3L31J7N. @Michelle_Amazoni saw you helped another seller with this similar issue recently, please help if possible. Thank you.
9 replies
Seller_4zBzdtgCyS9EI
they forbid mouth tape as well as any product "that can be substituted or is commonly used as" mouth tape.
Manny_Amazon
Hello @Seller_LM5ctyMwhmUfy,
As @Seller_4zBzdtgCyS9EIstated, the product could be used to restrict the mouth which is a safety risk and thus cannot be sold on Amazon. See the Mouth Tape policy for full detail on this restriction.
Thanks for your understanding.
Regards,
- Manny
