Urgent Assistance Needed: Missing Inventory Investigation
Dear Amazon Seller Support Team,
I hope this email finds you well. My name is GCGV LLC, and I am writing to bring to your attention an issue I am currently facing with my seller account.
Recently, I have observed discrepancies in my inventory on the Amazon platform, with certain items appearing to be missing. I have thoroughly checked my Seller Central dashboard, but I am unable to determine the root cause of this discrepancy.
I understand the importance of maintaining accurate inventory records, and I am eager to resolve this matter promptly. To provide you with more information, I have listed the affected B01IMD5I5I and their corresponding details below:
ASIN: B01IMD5I5I
Quantity Discrepancy: 32 is available right now and 18 units is missing
ASIN: B01IMD5I5I
I kindly request your assistance in conducting a thorough investigation into these discrepancies. It would be immensely helpful if you could provide insights into any system updates, technical glitches, or any other factors that may have led to this issue.
Moreover, if there are specific steps or reports that I can generate from my end to aid in the investigation, please guide me on how to do so through the Seller Central dashboard.
I value the partnership with Amazon and understand the importance of maintaining a seamless shopping experience for our customers. Your prompt attention to this matter is highly appreciated, and I look forward to your guidance on resolving this issue.
Thank you for your time and assistance.
Best regards
Urgent Assistance Needed: Missing Inventory Investigation
Dear Amazon Seller Support Team,
I hope this email finds you well. My name is GCGV LLC, and I am writing to bring to your attention an issue I am currently facing with my seller account.
Recently, I have observed discrepancies in my inventory on the Amazon platform, with certain items appearing to be missing. I have thoroughly checked my Seller Central dashboard, but I am unable to determine the root cause of this discrepancy.
I understand the importance of maintaining accurate inventory records, and I am eager to resolve this matter promptly. To provide you with more information, I have listed the affected B01IMD5I5I and their corresponding details below:
ASIN: B01IMD5I5I
Quantity Discrepancy: 32 is available right now and 18 units is missing
ASIN: B01IMD5I5I
I kindly request your assistance in conducting a thorough investigation into these discrepancies. It would be immensely helpful if you could provide insights into any system updates, technical glitches, or any other factors that may have led to this issue.
Moreover, if there are specific steps or reports that I can generate from my end to aid in the investigation, please guide me on how to do so through the Seller Central dashboard.
I value the partnership with Amazon and understand the importance of maintaining a seamless shopping experience for our customers. Your prompt attention to this matter is highly appreciated, and I look forward to your guidance on resolving this issue.
Thank you for your time and assistance.
Best regards
1 reply
TaylorR_Amazon
Hello @Seller_6bPyOhvYsD252, welcome to the Amazon Seller Forums! This is a place to connect with your fellow sellers, share your experience, and discuss selling on Amazon. I'm a Community Manager in the Seller Forums. Community Managers moderate the forums, participate in discussions, share helpful content, and answer questions. The Forum Guidelines are available here for your reading pleasure.
If you would like to contact Seller Support, click "Help" in the upper right corner of Seller Central.
I suggest looking through your Inventory Ledger report. You can search here by the ASIN. Learn more on the help page.
You may also want to double check the Reserved Inventory report to make sure these units are not reserved. Inventory may be reserved for a few reasons including FC processing, FC transfer, or customer order.
