Canadian struggling to ship to fufilment centers in USA from Canada
I am a seller on Amazon Canada. I want to send my products to a USA based Amazon fufilment centre to start selling in the usa. My products are manufactured in Canada. Every single courier in Canada asks questions that amazon wont provide me the answers for. seller support cant give me the answer either ive spent hour on hours on the phone with them.
Canadian couriers ask contact name, number,and email for recipient (aka Amazon), and i cant get that info.
Also when shipping across the boarder USA customs requires me to say purpose of my shipment, is it a return or am i selling it. since i am not selling it to amazon and its hasn't been purchased yet by amazon customers im not sure what option to pick. If i Choose "selling to a business" it requires me to provide a tax ID number for amazon. which amazon will also not give me.
Please if someone can help me with this that would be amazing! this should be very straight forward and Amazon is not helping at all!
Canadian struggling to ship to fufilment centers in USA from Canada
I am a seller on Amazon Canada. I want to send my products to a USA based Amazon fufilment centre to start selling in the usa. My products are manufactured in Canada. Every single courier in Canada asks questions that amazon wont provide me the answers for. seller support cant give me the answer either ive spent hour on hours on the phone with them.
Canadian couriers ask contact name, number,and email for recipient (aka Amazon), and i cant get that info.
Also when shipping across the boarder USA customs requires me to say purpose of my shipment, is it a return or am i selling it. since i am not selling it to amazon and its hasn't been purchased yet by amazon customers im not sure what option to pick. If i Choose "selling to a business" it requires me to provide a tax ID number for amazon. which amazon will also not give me.
Please if someone can help me with this that would be amazing! this should be very straight forward and Amazon is not helping at all!
1 reply
Jurgen_Amazon
Hello @Seller_iwZORYXTTGNqb,
Thank you for contacting Amazon Forums.
I understand your frustration with the challenges you're facing in shipping your Canadian-manufactured products to a U.S.-based Amazon fulfillment center. Let me provide some general guidance and suggest next steps:
- Recipient Information: For security reasons, Amazon doesn't typically provide specific contact names, numbers, or emails for fulfillment centers. However, you should be able to use the address of the specific fulfillment center you're shipping to, along with a general Amazon customer service number.
- Purpose of Shipment: When shipping to an Amazon fulfillment center, you're not selling directly to Amazon or returning items. The appropriate classification is usually "Commercial Samples" or "Goods for Resale." These indicate that the items are intended for sale to end customers through Amazon's platform.
To better assist you and investigate your specific case, could you please provide:
- The Seller Support case ID(s) related to your previous inquiries?
- The specific Amazon fulfillment center (city and state) you're trying to ship to?
With this information, we can look into your case more thoroughly and provide more targeted assistance. In the meantime, I recommend checking the "Shipping and routing requirements" help page in Seller Central, which often contain valuable information for cross-border shipping.
Remember, this is a public forum, so please don't share any personal or sensitive information here. If you need to provide private details, please do so through official Amazon Seller Support channels.
We appreciate your patience as we work to resolve this issue and improve our support for cross-border sellers.
Jurgen
