Two-Day Shipping Options Not Showing
In the last week or two, when I try to use Amazon buy shipping for orders with 2-day delivery, it only offers 1-day options, and it shows the delivery options will arrive the day before they need to get there (and the drop-down has the correct ship date selected). In the past it would always show whichever option would get it there in two days, usually UPS 2nd Day air, and sometimes Priority Mail. I've been buying labels instead through our other shipping platform, but I would prefer to use amz shipping to protect against INR. Has anyone else noticed this, and maybe found a fix in the settings somewhere? We haven't changed anything in the shipping templates, so it seems like something changed on the amz end.
Two-Day Shipping Options Not Showing
In the last week or two, when I try to use Amazon buy shipping for orders with 2-day delivery, it only offers 1-day options, and it shows the delivery options will arrive the day before they need to get there (and the drop-down has the correct ship date selected). In the past it would always show whichever option would get it there in two days, usually UPS 2nd Day air, and sometimes Priority Mail. I've been buying labels instead through our other shipping platform, but I would prefer to use amz shipping to protect against INR. Has anyone else noticed this, and maybe found a fix in the settings somewhere? We haven't changed anything in the shipping templates, so it seems like something changed on the amz end.
5 replies
Seller_kIukTwdhvntAp
Check and be sure they didn't implement their insanity inducing 'automated handling time' feature.
Seller_f4a7xAPCCSMqD
Are you possibly using Amazon's shipping settings automation on your shipping template?
KJ_Amazon
Hello @Seller_JALxKt5wh5RiJ @Seller_kIukTwdhvntAp and @Seller_f4a7xAPCCSMqD asked some good questions about your shipping settings. You mentioned no changes in your shipping templates, but have you taken a look to confirm that everything looks as it should?
If you continue to see this issue, please let me know so I can open up a direct case and you can share specific order details.
KJ_Amazon
Seller_e0mOaORRvrg4n
Im having the same exact issue. Everytime it offers one day shipping it shows arrival in 2 days and 2 days shipping shows arrival in 3 days so it's not an option when people order 2 day. Everytime someone orders one day it shows that it will be 2 days, which is late. THis just started happening a few weeks ago. I've checked my settings and they are correct.
