Help with Inventory at AWD
My US based 3PL was sold and I had to work with a new 3PL to get my inventory to Amazon. Additionally, instead of going straight from my 3PL to the FBA warehouse I choose to get rid of the old 3PL and send all of my inventory to AWD. This week as that shipment started selling, I am getting complaints that the wrong item altogether has been getting sent to my customers.
How can I get my inventory at AWD inspected to make sure either the last 3PL, my supplier or AWD didn't do something incorrectly and that the correct inventory is actually in stock?
Help with Inventory at AWD
My US based 3PL was sold and I had to work with a new 3PL to get my inventory to Amazon. Additionally, instead of going straight from my 3PL to the FBA warehouse I choose to get rid of the old 3PL and send all of my inventory to AWD. This week as that shipment started selling, I am getting complaints that the wrong item altogether has been getting sent to my customers.
How can I get my inventory at AWD inspected to make sure either the last 3PL, my supplier or AWD didn't do something incorrectly and that the correct inventory is actually in stock?
1 reply
CR_Amazon
@Seller_3FhL3TqOXc5PK
Hello there, my name is CR. I'd recommend following this link to open a case with Seller Support.
When opening the case, please be as specific and detailed as possible to outline the issue in full.
You can follow the hyperlink above to get started.
CR_Amazon
