I can't update credit card
My card expired and now site won't let me update
I can't update credit card
My card expired and now site won't let me update
3 replies
Seller_kNAboD6kRgVt7
Try updating in your buyer account first, sometimes that works. You may have to give it a bit of time to update. Or try adding as a new card rather than updating the old.
Seller_Hi7wbO2Kbo6bl
As booknut7 states above -- make changes first on the buyer side. Whether you can edit for new date or just replace the card -- do it first on the buying side. The credit card interface is user friendly on the buyer side.
It most definitely is not user friendly on the seller side.
Atlas_Amazon
Hello @Seller_1UciS5MU6clwa
Thank you for the information provided regarding the issue on the account. I understand you are having an issue with updating the information related to the card on file. Have you been able to get this updated as of now?
If not, please provide more information regarding what you are seeing on your own end. Any other details or information that are relevant to this experience should also be provided for support.
Best,
Atlas
