Box weight (kg) when creating shippement
Hello,
I have a small question about the Box weight (kg) when creating shippement. The system doesn't accept commas. What should I do? For instance, if the box weighs 3.65 kg, should I enter 3 kg or 4kg? I'm a bit stuck.
Thanks,
Box weight (kg) when creating shippement
Hello,
I have a small question about the Box weight (kg) when creating shippement. The system doesn't accept commas. What should I do? For instance, if the box weighs 3.65 kg, should I enter 3 kg or 4kg? I'm a bit stuck.
Thanks,
6 replies
Seller_7LrAV0m5llaI7
The system doesn't accept commas "," but it accepts periods "."
I would put it in at 3.7kg.
Seller_7LrAV0m5llaI7
Yes, i have. Here is my last shipment from yesterday. 12.3kg . 12 point 3 kg.
Josh_Amazon
Hello @Seller_myXMJjWKwXIes,
Josh here from Amazon. Thank you for contacting our Forums!
Thanks @Seller_7LrAV0m5llaI7for the advice, I am sure this will help many sellers that encounter the same issue.
In addition, it is important to read the shipping and routing requirements article carefully, which contains information about box size and weight. Packaging your shipment correctly is crucial to making sure your inventory reaches us safely and that it's optimized for entry into our fulfillment centers. You can go to the following link for more information:
Shipping and routing requirements
Please remember that in case you need further support, you can always reach out to our Seller Support team, or contact us via Forums.
I hope this information helps!
Kind Regards,
-Josh
