Inventory File Upload Issue
Hi all,
We’re having a bit of an issue lately. We’ve contacted Amazon Seller Support in regards to it, though they were absolutely no help whatsoever. So I thought I’d see if anyone on the forums had any insights/suggestions which may help.
We’ve been selling on Amazon for over a decade, and for all that time we’ve always been using Homebase software for inventory management and then uploading our inventory files in UIEE format, using Amazon’s “Add Products Via Upload” feature. It’s always worked fine, except for the occasional matching errors or drafts that we’d have to fix here and there.
But this past month, our inventory files are no longer working to update our Amazon inventory at all. We’re getting the following error message:
Error 99051
The submission is made using “BOOKS_1973_AND_LATER” Product Type template which is no longer active. Please download a new template and re-submit using one of the following Product Type template(s) - “ABIS_BOOK” for a valid submission.
From what we can tell on our end, Amazon no longer seems to be working with UIEE format files, and instead strictly wants Excel format or TSV files.
It’s been a bit tricky for us to find a solution, because we also sell on other platforms, we’ve been using Homebase and uploading the same UIEE inventory files across the board on each of the online sales platforms we use. We somewhat loathe the idea of having to switch to using separate inventory processes just for Amazon. For the time being, as a work-around, I’ve been doing inventory management “manually” in seller central, which duplicates work and so kind of sucks.
Has anyone else encountered this problem? Or a similar problem? Anyone else who is doing the “Add Products Via Upload” thing, what file format types are you using that work for you? Any ideas, advice or suggestions would be greatly appreciated.
Inventory File Upload Issue
Hi all,
We’re having a bit of an issue lately. We’ve contacted Amazon Seller Support in regards to it, though they were absolutely no help whatsoever. So I thought I’d see if anyone on the forums had any insights/suggestions which may help.
We’ve been selling on Amazon for over a decade, and for all that time we’ve always been using Homebase software for inventory management and then uploading our inventory files in UIEE format, using Amazon’s “Add Products Via Upload” feature. It’s always worked fine, except for the occasional matching errors or drafts that we’d have to fix here and there.
But this past month, our inventory files are no longer working to update our Amazon inventory at all. We’re getting the following error message:
Error 99051
The submission is made using “BOOKS_1973_AND_LATER” Product Type template which is no longer active. Please download a new template and re-submit using one of the following Product Type template(s) - “ABIS_BOOK” for a valid submission.
From what we can tell on our end, Amazon no longer seems to be working with UIEE format files, and instead strictly wants Excel format or TSV files.
It’s been a bit tricky for us to find a solution, because we also sell on other platforms, we’ve been using Homebase and uploading the same UIEE inventory files across the board on each of the online sales platforms we use. We somewhat loathe the idea of having to switch to using separate inventory processes just for Amazon. For the time being, as a work-around, I’ve been doing inventory management “manually” in seller central, which duplicates work and so kind of sucks.
Has anyone else encountered this problem? Or a similar problem? Anyone else who is doing the “Add Products Via Upload” thing, what file format types are you using that work for you? Any ideas, advice or suggestions would be greatly appreciated.
11 replies
Seller_XPnEF6yRDMyZa
Sorry if that’s all a very TLDR too-wordy ramble.
Seller_XPnEF6yRDMyZa
Yeah, we’ll have to be doing daily uploads of our inventory files in order to keep Amazon synchronized with our other sales platforms. I think the way to go will be looking into maybe paying for some new inventory software that’ll automate that Amazon process for us while also working with the other websites.
Thank you! You’ve been a huge help.
Seller_XPnEF6yRDMyZa
Hi all,
Just thought I’d give an update on this since another seller, Werdz_Quality has mentioned dealing with the same issue.
It looks like Amazon staff has been working on things on their end, as they are back to accepting our UIEE files now (we’d been periodically testing sending the files in UIEE and other formats to see if anything had changed).
We’re having a much larger proportion of our listings “fail” as Drafts with incomplete information or matching errors. But at least they’re getting through! It is frustrating though that as one problem gets solved, other issues are being created. Oh well.