Wrong French translation on Canada marketplace
We have issue with wrong french translation on Canada marketplace we sale sofa slipcover and they translate it as pillow slipcover and were trying to resolve it 6 months till I got answer
- yes, however the French language bullet points attribute is currently being won by another internal team for which the changes cannot be made. an internal team of amazon is contributing the French language bullet points and these cannot be changed
- unfortunately there is no option to contact them separately
- right now it is not needed as the issue is being targeted to resolve the issue with every sellers and not particularly yours
- according to our resources there is no option to make the changes
Is anybody met this problem and how do you resolved it?
Wrong French translation on Canada marketplace
We have issue with wrong french translation on Canada marketplace we sale sofa slipcover and they translate it as pillow slipcover and were trying to resolve it 6 months till I got answer
- yes, however the French language bullet points attribute is currently being won by another internal team for which the changes cannot be made. an internal team of amazon is contributing the French language bullet points and these cannot be changed
- unfortunately there is no option to contact them separately
- right now it is not needed as the issue is being targeted to resolve the issue with every sellers and not particularly yours
- according to our resources there is no option to make the changes
Is anybody met this problem and how do you resolved it?
1 reply
Michelle_Amazon
Hello @Seller_ZveJqlr5AbvKU,
Michelle at Amazon here. I understand that your items are incorrectly translated on Amazon.ca. I would advise that you create a new thread in the correct marketplace by selecting the Canada flag above the 'Start a discussion' button.
When you create your new thread, please provide this information as well as your Seller Support Case ID where you have asked for this information to be corrected so this can be investigated.
Wishing you the best!
Michelle
