feedback
@Ricardo_Amazon@Lucre_Amzn @Sunnie_Amazon @Christine_Amazon @Daryl_Amazon
Our customer has canceled the order themselves, and a full refund was automatically processed. However, the customer is still claiming that they have not received their money. Please remove the impact of this feedback on our account health.
Best regards.
701-8154861-2678648
feedback
@Ricardo_Amazon@Lucre_Amzn @Sunnie_Amazon @Christine_Amazon @Daryl_Amazon
Our customer has canceled the order themselves, and a full refund was automatically processed. However, the customer is still claiming that they have not received their money. Please remove the impact of this feedback on our account health.
Best regards.
701-8154861-2678648
1 reply
Nano_Amazon
Hello @Seller_VhylRXHzM7jMH
Thanks for reaching out to Amazon Forums. Did you request feedback removal through the Feedback Manager? Could you please share the case ID that was generated from that request?
Regards,
Nano