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Seller_bO5HNaufxvnQN

My Amazon FBA shipment got lost at Amazon Fulfillment center canada

I have 29 units missing of the product in the shipment ID FBA1891GRPW7. And for this, i was reimbursed through the reimbursement ID 15703733361. But the amount credited is 0.

I opened many cases with amazon support but still not fixed

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Seller_bO5HNaufxvnQN

My Amazon FBA shipment got lost at Amazon Fulfillment center canada

I have 29 units missing of the product in the shipment ID FBA1891GRPW7. And for this, i was reimbursed through the reimbursement ID 15703733361. But the amount credited is 0.

I opened many cases with amazon support but still not fixed

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Sunnie_Amazon
In reply to: Seller_bO5HNaufxvnQN’s post

Hello, @Seller_bO5HNaufxvnQN,

Thank you for letting us know about this situation. My name is Sunnie, from Amazon.

I reviewed your Case ID 15938650861 and there is recent information regarding this reimbursement. For future reference, remember that our Selling Partner Support team is your first point of contact for investigations, and you can wait for them to resolve your support cases before coming to us, as it will help you save time and efforts.

As your shipment status is now 'delivered', you may now wait for the date for it to be eligible for reconciliation.

Best regards,

Sunnie

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Seller_bO5HNaufxvnQN

My Amazon FBA shipment got lost at Amazon Fulfillment center canada

I have 29 units missing of the product in the shipment ID FBA1891GRPW7. And for this, i was reimbursed through the reimbursement ID 15703733361. But the amount credited is 0.

I opened many cases with amazon support but still not fixed

13 views
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user profile
Seller_bO5HNaufxvnQN

My Amazon FBA shipment got lost at Amazon Fulfillment center canada

I have 29 units missing of the product in the shipment ID FBA1891GRPW7. And for this, i was reimbursed through the reimbursement ID 15703733361. But the amount credited is 0.

I opened many cases with amazon support but still not fixed

00
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My Amazon FBA shipment got lost at Amazon Fulfillment center canada

by Seller_bO5HNaufxvnQN

I have 29 units missing of the product in the shipment ID FBA1891GRPW7. And for this, i was reimbursed through the reimbursement ID 15703733361. But the amount credited is 0.

I opened many cases with amazon support but still not fixed

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Sunnie_Amazon
In reply to: Seller_bO5HNaufxvnQN’s post

Hello, @Seller_bO5HNaufxvnQN,

Thank you for letting us know about this situation. My name is Sunnie, from Amazon.

I reviewed your Case ID 15938650861 and there is recent information regarding this reimbursement. For future reference, remember that our Selling Partner Support team is your first point of contact for investigations, and you can wait for them to resolve your support cases before coming to us, as it will help you save time and efforts.

As your shipment status is now 'delivered', you may now wait for the date for it to be eligible for reconciliation.

Best regards,

Sunnie

00
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Sunnie_Amazon
In reply to: Seller_bO5HNaufxvnQN’s post

Hello, @Seller_bO5HNaufxvnQN,

Thank you for letting us know about this situation. My name is Sunnie, from Amazon.

I reviewed your Case ID 15938650861 and there is recent information regarding this reimbursement. For future reference, remember that our Selling Partner Support team is your first point of contact for investigations, and you can wait for them to resolve your support cases before coming to us, as it will help you save time and efforts.

As your shipment status is now 'delivered', you may now wait for the date for it to be eligible for reconciliation.

Best regards,

Sunnie

00
user profile
Sunnie_Amazon
In reply to: Seller_bO5HNaufxvnQN’s post

Hello, @Seller_bO5HNaufxvnQN,

Thank you for letting us know about this situation. My name is Sunnie, from Amazon.

I reviewed your Case ID 15938650861 and there is recent information regarding this reimbursement. For future reference, remember that our Selling Partner Support team is your first point of contact for investigations, and you can wait for them to resolve your support cases before coming to us, as it will help you save time and efforts.

As your shipment status is now 'delivered', you may now wait for the date for it to be eligible for reconciliation.

Best regards,

Sunnie

00
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