Appeal for Inactive Listings – Supporting Documentation Submitted But keep getting automated responses
ASINs:
B0C69WH9FR
B0CQRQW7CX
Issue:
Listings have been marked as “inactive” due to being incorrectly classified as medicinal products.
Explanation / Plan of Action:
These products are cosmetic, not medicinal. I have submitted all required documentation to prove compliance with UK and EU cosmetic regulations. Despite this, I have only received an automated message stating:
“Your listing does not meet our standards.”
Actions Taken / Supporting Documentation Submitted:
To support compliance and clarify the nature of the product, I have submitted the following:
Screenshot from the UK Government website confirming zinc oxide is allowed up to 25% for cosmetic use
CPSR (Cosmetic Product Safety Report)
Safety Data Sheet (SDS)
CPNP registration
Certificate of Analysis
Independent laboratory analysis report
Screenshot showing the same product listed on Amazon EU marketplaces
Product labelling with LOT number clearly visible
Screenshot from SCPN (Submit Cosmetic Product Notification)
Request:
Kindly review the documentation and reclassify the products appropriately so that the listings can be reactivated.
Regards
Naturelbliss
Appeal for Inactive Listings – Supporting Documentation Submitted But keep getting automated responses
ASINs:
B0C69WH9FR
B0CQRQW7CX
Issue:
Listings have been marked as “inactive” due to being incorrectly classified as medicinal products.
Explanation / Plan of Action:
These products are cosmetic, not medicinal. I have submitted all required documentation to prove compliance with UK and EU cosmetic regulations. Despite this, I have only received an automated message stating:
“Your listing does not meet our standards.”
Actions Taken / Supporting Documentation Submitted:
To support compliance and clarify the nature of the product, I have submitted the following:
Screenshot from the UK Government website confirming zinc oxide is allowed up to 25% for cosmetic use
CPSR (Cosmetic Product Safety Report)
Safety Data Sheet (SDS)
CPNP registration
Certificate of Analysis
Independent laboratory analysis report
Screenshot showing the same product listed on Amazon EU marketplaces
Product labelling with LOT number clearly visible
Screenshot from SCPN (Submit Cosmetic Product Notification)
Request:
Kindly review the documentation and reclassify the products appropriately so that the listings can be reactivated.
Regards
Naturelbliss