Seller Forums
Sign in
Sign in
imgSign in
ForumsHomeDiscussionsGroups
ForumsHomeDiscussionsGroups
imgSign in
user profile
Seller_xE1FWWoCvc9Fh

Unknown charges

Hello,

Upon checking credit card bills, there are unclear and unknown charges from Amazon. Every single trouble starts AMAZON.COM*TE***** or TP******. I tried to figure out where these amounts were coming from, but I can't get any clues for this issue. Do anyone has same issue as me or know regarding the issue?

Thank you in advance.

34 views
9 replies
Account setup
Tags:Credit card, Payments, Transactions
00
Reply
user profile
Seller_xE1FWWoCvc9Fh

Unknown charges

Hello,

Upon checking credit card bills, there are unclear and unknown charges from Amazon. Every single trouble starts AMAZON.COM*TE***** or TP******. I tried to figure out where these amounts were coming from, but I can't get any clues for this issue. Do anyone has same issue as me or know regarding the issue?

Thank you in advance.

Account setup
Tags:Credit card, Payments, Transactions
00
34 views
9 replies
Reply
9 replies
user profile
Steve_Amazon
In reply to: Seller_xE1FWWoCvc9Fh’s post

Hi @Seller_xE1FWWoCvc9Fh,

Steve from Amazon here, thank you for reaching out. In this situation, I recommend that you create a case to Seller Support with the charges in question. They will conduct a review of the specific charges and provide additional information.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_xE1FWWoCvc9Fh’s post

Hi @Seller_xE1FWWoCvc9Fh,

I am following up to let you know that I have escalated the latest case 14431468361 for additional review to see if we can get you more information on these charges.

I will provide updates as I get them, however you may be contacted directly by the escalation team so please be on the lookout for that as well.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_xE1FWWoCvc9Fh’s post

Hi @Seller_xE1FWWoCvc9Fh,

I have been advised that you will need to contact Amazon Customer Service for further troubleshooting on these charges.

Please let me know if there are any questions.

Thanks,

Steve

00
Follow this discussion to be notified of new activity
user profile
Seller_xE1FWWoCvc9Fh

Unknown charges

Hello,

Upon checking credit card bills, there are unclear and unknown charges from Amazon. Every single trouble starts AMAZON.COM*TE***** or TP******. I tried to figure out where these amounts were coming from, but I can't get any clues for this issue. Do anyone has same issue as me or know regarding the issue?

Thank you in advance.

34 views
9 replies
Account setup
Tags:Credit card, Payments, Transactions
00
Reply
user profile
Seller_xE1FWWoCvc9Fh

Unknown charges

Hello,

Upon checking credit card bills, there are unclear and unknown charges from Amazon. Every single trouble starts AMAZON.COM*TE***** or TP******. I tried to figure out where these amounts were coming from, but I can't get any clues for this issue. Do anyone has same issue as me or know regarding the issue?

Thank you in advance.

Account setup
Tags:Credit card, Payments, Transactions
00
34 views
9 replies
Reply
user profile

Unknown charges

by Seller_xE1FWWoCvc9Fh

Hello,

Upon checking credit card bills, there are unclear and unknown charges from Amazon. Every single trouble starts AMAZON.COM*TE***** or TP******. I tried to figure out where these amounts were coming from, but I can't get any clues for this issue. Do anyone has same issue as me or know regarding the issue?

Thank you in advance.

Account setup
Tags:Credit card, Payments, Transactions
00
34 views
9 replies
Reply
9 replies
9 replies
Quick filters
Sort by
user profile
Steve_Amazon
In reply to: Seller_xE1FWWoCvc9Fh’s post

Hi @Seller_xE1FWWoCvc9Fh,

Steve from Amazon here, thank you for reaching out. In this situation, I recommend that you create a case to Seller Support with the charges in question. They will conduct a review of the specific charges and provide additional information.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_xE1FWWoCvc9Fh’s post

Hi @Seller_xE1FWWoCvc9Fh,

I am following up to let you know that I have escalated the latest case 14431468361 for additional review to see if we can get you more information on these charges.

I will provide updates as I get them, however you may be contacted directly by the escalation team so please be on the lookout for that as well.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_xE1FWWoCvc9Fh’s post

Hi @Seller_xE1FWWoCvc9Fh,

I have been advised that you will need to contact Amazon Customer Service for further troubleshooting on these charges.

Please let me know if there are any questions.

Thanks,

Steve

00
Follow this discussion to be notified of new activity
user profile
Steve_Amazon
In reply to: Seller_xE1FWWoCvc9Fh’s post

Hi @Seller_xE1FWWoCvc9Fh,

Steve from Amazon here, thank you for reaching out. In this situation, I recommend that you create a case to Seller Support with the charges in question. They will conduct a review of the specific charges and provide additional information.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_xE1FWWoCvc9Fh’s post

Hi @Seller_xE1FWWoCvc9Fh,

Steve from Amazon here, thank you for reaching out. In this situation, I recommend that you create a case to Seller Support with the charges in question. They will conduct a review of the specific charges and provide additional information.

Thanks,

Steve

00
Reply
user profile
Steve_Amazon
In reply to: Seller_xE1FWWoCvc9Fh’s post

Hi @Seller_xE1FWWoCvc9Fh,

I am following up to let you know that I have escalated the latest case 14431468361 for additional review to see if we can get you more information on these charges.

I will provide updates as I get them, however you may be contacted directly by the escalation team so please be on the lookout for that as well.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_xE1FWWoCvc9Fh’s post

Hi @Seller_xE1FWWoCvc9Fh,

I am following up to let you know that I have escalated the latest case 14431468361 for additional review to see if we can get you more information on these charges.

I will provide updates as I get them, however you may be contacted directly by the escalation team so please be on the lookout for that as well.

Thanks,

Steve

00
Reply
user profile
Steve_Amazon
In reply to: Seller_xE1FWWoCvc9Fh’s post

Hi @Seller_xE1FWWoCvc9Fh,

I have been advised that you will need to contact Amazon Customer Service for further troubleshooting on these charges.

Please let me know if there are any questions.

Thanks,

Steve

00
user profile
Steve_Amazon
In reply to: Seller_xE1FWWoCvc9Fh’s post

Hi @Seller_xE1FWWoCvc9Fh,

I have been advised that you will need to contact Amazon Customer Service for further troubleshooting on these charges.

Please let me know if there are any questions.

Thanks,

Steve

00
Reply
Follow this discussion to be notified of new activity