How do i provide proof of delivery documentation
Hi, I recently started selling on Amazon a few days after I started selling I got a notification saying my account is currently under review. Amazon is asking me to provide proof of delivery so I tried putting all my orders on an Excel sheet with their tracking numbers and they rejected it. has anyone ever received this review?
Evidence of delivery for recent seller-fulfilled orders. This may include buyer confirmation of receipt, proof-of-delivery documentation, or updated tracking information if the tracking information you provided is incorrect. Tracking information may be provided in the Manage Orders section of your seller account.
How do i provide proof of delivery documentation
Hi, I recently started selling on Amazon a few days after I started selling I got a notification saying my account is currently under review. Amazon is asking me to provide proof of delivery so I tried putting all my orders on an Excel sheet with their tracking numbers and they rejected it. has anyone ever received this review?
Evidence of delivery for recent seller-fulfilled orders. This may include buyer confirmation of receipt, proof-of-delivery documentation, or updated tracking information if the tracking information you provided is incorrect. Tracking information may be provided in the Manage Orders section of your seller account.
3 replies
Seller_JELEnXFOrnw4L
1. Did you purchase the labels on amazon?
2. If not, did you confirm shipping on seller central, including the tracking number?
Emet_Amazon
Hello @Trends_Trading_S_203,
Thank you for posting your concerns with providing proof of delivery.
Amazon is asking me to provide proof of delivery so I tried putting all my orders on an Excel sheet with their tracking numbers and they rejected it.
Evidence of delivery for recent seller-fulfilled orders. This may include buyer confirmation of receipt, proof-of-delivery documentation, or updated tracking information if the tracking information you provided is incorrect. Tracking information may be provided in the Manage Orders section of your seller account.
1. Did you purchase the labels on amazon?
2. If not, did you confirm shipping on seller central, including the tracking number?
I would suggest following the advice provided by @SHAHAR, If you purchased labels through amazon your tracking information on each order will have already been correct and only providing proof of delivery will be required.
If the tracking information originally provided was incorrect, you will need to update your tracking information and then follow the first step including your proof of delivery. Even if you have valid documentation, we will require any incorrect tracking information to be updated in these situations.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.