[URGENT] My amazon seller account is locked due to suspicious activity
my account has been locked for 3+ days for unsual activity. all I was doing was changing my banking info. I have orders I need to ship out ASAP but still have no access to my account. This is my friends account he was kind enough to let me use it to make a forum post to possibly get help and find a resolution. Ive called 30+ times to customer service they kept escalating to amazon specialist to unlock it. I got an email saying it was unlocked but I still couldn't access it. Then I was told by an agent only seller support can help. Please mods I beg you to fix this.
Here is the case ID for my account : 15321799481
please help me get it back I need to ship out stuff before I get penalized further
[URGENT] My amazon seller account is locked due to suspicious activity
my account has been locked for 3+ days for unsual activity. all I was doing was changing my banking info. I have orders I need to ship out ASAP but still have no access to my account. This is my friends account he was kind enough to let me use it to make a forum post to possibly get help and find a resolution. Ive called 30+ times to customer service they kept escalating to amazon specialist to unlock it. I got an email saying it was unlocked but I still couldn't access it. Then I was told by an agent only seller support can help. Please mods I beg you to fix this.
Here is the case ID for my account : 15321799481
please help me get it back I need to ship out stuff before I get penalized further
1 reply
LeviDylan_Amazon
Hello @Seller_mZP4sjZKnbsOC,
Thank you for posting concerns with your account here on the Forums.
I see that you have been locked out of your account and you have questions about how to address this successfully.
I have checked in on the case log you have provided. I found that you have been asked to provide a screenshot of the error you are receiving and you have not supplied this as of yet. I suggest to provide a screenshot in the case as soon as you can so this can be addressed and resolved.
If you have any further questions or updates to provide, please feel free to respond here. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
