Amazon warehouse refused my package
I sent a small package and it was refused, even though it met all the conditions. I opened a case about it, but they didn't tell me why. Can anyone help me?
Amazon warehouse refused my package
I sent a small package and it was refused, even though it met all the conditions. I opened a case about it, but they didn't tell me why. Can anyone help me?
15 replies
Seller_7LrAV0m5llaI7
Which carrier did you use? Do they have delivery appointments with Amazon? Was the freight and duties and taxes prepaid?
Ricardo_Amazon
Hello @Seller_hIVcOdGduycC0,
I am reaching out to the Fulfillment Center to find out why your shipment was refused. As soon as I have more information I will be letting you know.
Thanks for bringing this to our attention.
Seller_jBP4wrDRajiDW
I am not sure my previous experience is similar to yours or not. Amazon (FBA, using UPS) guided me to ship a package to a warehouse, but they refused to accept it at that warehouse. Amazon turned the direction of the shipping, using UPS to ship the package to another warehouse. It was delivered and received in the second warehouse.
Ricardo_Amazon
Hello @Seller_hIVcOdGduycC0,
Would you mind sharing the shipment appointment details?
